Saratoga Honda
Saratoga Springs, NY
Filter Reviews by Keyword
By Type
Showing 273 reviews
I recently traded in my 2004 Civic EX for a 2012 Civic EX. Saratoga Honda quoted me the best trade in offer compared with other dealers in the area. They actually gave me a little more than I expected a EX. Saratoga Honda quoted me the best trade in offer compared with other dealers in the area. They actually gave me a little more than I expected and worked with me on financing with my budget. The overall experience was excellent. Never at any moment did I feel pressured into buying the new vehicle. In any situation where I feel pressured into buying something, I simply walk away and never return. I DID NOT have to walk away from Saratoga Honda because I had such a fantastic experience with them. The staff was friendly and very professional. I would recommend Saratoga Honda to anyone looking for a new (or used) car. More
Everything was done in timely manner. The staff was very professional and helpful. I have had this car serviced at Saratoga Honda for five years. professional and helpful. I have had this car serviced at Saratoga Honda for five years. More
Saratoga Honda has been servicing my 1999 Odyssey minivan for 14 years now, and thanks to them, it's still going strong 220,000 miles later. I tried other dealers and service shops a few times over the years for 14 years now, and thanks to them, it's still going strong 220,000 miles later. I tried other dealers and service shops a few times over the years, but always ended up back at Saratoga Honda. I no longer go anywhere else. Their staff is always extremely courteous, helpful and knowledgeable - several times going above and beyond to ensure that whatever problem the van had was expertly fixed. I've had the usual minor and major maintenance/service/repairs (from oil changes to transmission replacement), and some unusual issues as well (chipmunks chewing engine wires!)...The service staff has always been able to take care of it with thorough, high quality work. When it's time to replace our van, I know where I'll be shopping! More
I have bought quite a few cars at Saratoga Honda over the years because they never use high pressure sales tactics. They have a very relaxed atmosphere and let you take a car out by yourself for a test driv years because they never use high pressure sales tactics. They have a very relaxed atmosphere and let you take a car out by yourself for a test drive, allowing you to really give a good examination. Their sales prices are pretty competitive and they have never tried to sell me add ons like extended warranties after the sale. More
I just purchased my 5th car at Saratoga Honda and I have been extremely satisfied with my experience each time. From selecting my new car, to test driving, and closing on the purchase, all of my options w been extremely satisfied with my experience each time. From selecting my new car, to test driving, and closing on the purchase, all of my options were explained in a friendly, knowledgeable manner which helped me choose the right car for me. Any service done at the dealership was always handled in a professional, timely manner as well. I have no desire to go to any other dealership...Saratoga Honda is my choice. More
Our experience with Saratoga Honda was outstanding. Our salesman, Lindsay Karlin, listened to what we wanted in our new car and went out of his way to find the car we wanted. We are extremely happy with o salesman, Lindsay Karlin, listened to what we wanted in our new car and went out of his way to find the car we wanted. We are extremely happy with our new Crosstour and with the service we received at Saratoga Honda. More
The friendliest most personable salesmen I've ever met. Easy to work with. No playing games. The selection of cars, and their ability to look all over the area to find the model I wanted was terrific. met. Easy to work with. No playing games. The selection of cars, and their ability to look all over the area to find the model I wanted was terrific. They made buying a new car a nice experience. More
Both Mark David and Casey Zywot were great. They made the buying experience very easy. Casey was especially helpful in explaining the new electronic systems, safety systems, navigation system and the ph the buying experience very easy. Casey was especially helpful in explaining the new electronic systems, safety systems, navigation system and the phone system. No wait time for either of them. More
This is the dealership that we have been purchasing/leasing cars/suvs from for 20 years, and they just seem to get better and better at customer service and financial wrapup. Their salesmen purchasing/leasing cars/suvs from for 20 years, and they just seem to get better and better at customer service and financial wrapup. Their salesmen, Mr. Aldrich in particular and their financial administrator, Mr. Spinosia in particular, are outstanding. We will certainly keep coming back. More
From the moment we walked into Saratoga Honda, we were greeted by the friendly staff. We originally worked with Mark David who was highly recommended by friends. He was very professional, friendly, and greeted by the friendly staff. We originally worked with Mark David who was highly recommended by friends. He was very professional, friendly, and to the point. He also helped us with an issue we were having with my husbands vehicle. A rubbing sound that was coming from the left front. The vehicle was about to turn 36,000 miles (warranty expiration) and we had to head out of town for funeral services. This trip would put us over the mileage, and we were concerned we would have to pay for the repairs. We purchased the vehicle through another Honda dealership and they did not get back to us. They said it might be a problem because of the mileage. We explained this to Mark, he got the vehicle right in and the problem was found. It was the most comfortable dealership experience I have ever had. Mark helped find the exact vehicle I was looking for in a timely manner. When it came time to pick up the vehicle, Lindsay helped us with all the paperwork and took time to explain all the options in the vehicle. he also gave me his card and told me to call or stop by if I had any additional questons about the vehicle. Peter was very helpful with the financing. We had our children with us and he was also kind enough to provide paper and some markers. The extra entertainment was appreciated. My husband and I both drive a Honda. We really like the product and don't ever plan on going to another Honda dealership again. Saratoga Honda may not have as big of an inventory as other dealerships, but they will get the vehicle you want and are the most professional salesman I have ever met. More