Saratoga Honda
Saratoga Springs, NY
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Dave Minor is the best! !! He was super knowledgeable about the Honda products and went above and beyond to get me into the all new 2024 Honda Prologue! They are a no pressu !! He was super knowledgeable about the Honda products and went above and beyond to get me into the all new 2024 Honda Prologue! They are a no pressure environment, and everyone is so friendly! Also- extra points for being dog friendly so I could bring my pup along! They even have dog treats in the waiting area!!!! I couldn’t be any happier! Thank you Dave & the Saratoga Honda crew! You guys rock! More
Was pleased with my purchase of Honda Accord sport back in 2021. Fast-forward 2 yrs. Started to notice that paint was peeling in between my back window and roof. Reached out to Honda about it was sent to h in 2021. Fast-forward 2 yrs. Started to notice that paint was peeling in between my back window and roof. Reached out to Honda about it was sent to have it checked out to see if they could help with the problem and it was denied. It's getting worse so started to do research on it and from what I'm reading on forums and fb pages this is a problem with the pearl orchid white and another white color. I'm highly upset that I was sold a car that has this problem knowing that they knew of this problem. I wish Honda would've offered to pay something towards fixing it. I'm gonna have to come out my pocket to get it fixed. I will be bringing them to small claims court. This is ridiculous that American Honda aren't helping people with this problem. 😡😡😡😡 More
I am disgusted with the customer service of Honda as a whole. I have a 2018 pilot that has a bad torque converter. I have had issues since 2021 and was told sometimes these cars need to transmission fluid whole. I have a 2018 pilot that has a bad torque converter. I have had issues since 2021 and was told sometimes these cars need to transmission fluid to be flushed 3 times because they get sludge in there. I told them I have never heard of that before but they insisted. Fast forward to 2024 and there is recall on these torque converters. So I brought it back in when my transmission light kept coming on and stated transmission fluid was hot. They never reached out to tell me about issue with this model. My car is now in the shop for day 2 and they have no problem leaving a divorced mom of 2 kids who has no family in the area without a rental car or solution to me being without a car. I told them I would rent a car and they could reimburse me because the issue is that they have no loaners in shop. Both this dealership and main honda number will not reimburse me. They want to give me back my car until thursday to drive around with bad transmission because "it is safe for local traveling" until they can service it in 2 days. I do not think that asking for a loaner car while they work on my transmission is too much to ask. I will not buy another HONDA More
I worked with a great sales rep who knew all about the car I was interested in. He was very easy to work with and made the process of trading in my old Honda and buying the new one as smooth and stress fr car I was interested in. He was very easy to work with and made the process of trading in my old Honda and buying the new one as smooth and stress free as possible. I highly recommend this dealership. The service department is also very good. More
I was offered a service appointment on the same day as my call. Service rep Jessica Height was great. Explanations were clear. Her work was efficient. Good communication. call. Service rep Jessica Height was great. Explanations were clear. Her work was efficient. Good communication. More
We had a great experience with the sales team at Saratoga Honda. Our salesperson, John Fagan listened to what we wanted and helped us find it. George Bliven, finance manager, was great also. He e Saratoga Honda. Our salesperson, John Fagan listened to what we wanted and helped us find it. George Bliven, finance manager, was great also. He explained everything very clearly. The entire staff is very professional and friendly. Everything went smoothly and I would highly recommend John Fagan, George Bliven and Saratoga Honda. Win, win all around. Palma & Ron Pedrick More
My experience at Saratoga Honda was flawless. Alex is always professional and accommodating. I scheduled an inspection and was in and out. Thank you to the whole service team. Definitely woul Alex is always professional and accommodating. I scheduled an inspection and was in and out. Thank you to the whole service team. Definitely would recommend this dealership. More
Alex in service is great! She was recommended by a friend of mine. She’s very friendly and very knowledgeable. She explained everything my car needed done and why. I will neve She was recommended by a friend of mine. She’s very friendly and very knowledgeable. She explained everything my car needed done and why. I will never go to a different service rep. More
Michael in sales did an awesome job we came back the same day and bought a 2 nd vehicle! Brandon in finance did awesome! Thank you Michael and Brandon for the great help day and bought a 2 nd vehicle! Brandon in finance did awesome! Thank you Michael and Brandon for the great help More