157 Reviews of Sarasota Ford - Service Center
Customer safety is last on their list I called the service writer 4 days ago stated my trans. problems that just started the day before, my service writer stated the vehicle is in a unsa I called the service writer 4 days ago stated my trans. problems that just started the day before, my service writer stated the vehicle is in a unsafe condition to drive under your conditions. That was 4 days ago . I called again on day 4 got in touch with the service writer that sits next to my service writer and I expressed my concerns to him and he told me as soon as he gets to his desk i let him know , no response . I called corporate ford which was a waist of time . Corp ford said we can nothing about it. I said its your product thats failing and she said i understand but you have to deal with Sarasota ford and we cant tell them to do anything. I called the service manger Kenny left a message with no response yet . I feel Ford has failed me . I expressed my family's safety with this current unsafe vehicle and it seems that no one cares . More
Over the years We have enjoyed working with Lee Newman over the years. He is always professional and courteous. We look forward to purchasing more cars in the future We have enjoyed working with Lee Newman over the years. He is always professional and courteous. We look forward to purchasing more cars in the future from him. The Schenks More
Snowbirds Beware Recently had engine light alert, had it checked quickly at Auto Zone. Was told to get it to mechanic, so I took it in to Sarasota Ford Service Dept Recently had engine light alert, had it checked quickly at Auto Zone. Was told to get it to mechanic, so I took it in to Sarasota Ford Service Dept. Two days later they called and told me I needed a long block, $6,000 not including labor. Guess they thought I was out of town, desperate for repair, with no options to buy their pitch hook line and sinker. They were wrong,repairs have been made, problem was two spark plugs and 2 coils, told cost of repair $310.73, including. My local deaership, was very supportive and helpful. I've been a long time Ford customer and will continue to own a Ford. However, I will Never recommend Sarasota Ford to anyone. More
Don't go to this dealer They set me up for their so called VIP service to have a starter installed while I looked at new vehicles. When I arrived I was shuttled to five diffe They set me up for their so called VIP service to have a starter installed while I looked at new vehicles. When I arrived I was shuttled to five different dis-service employees. After killing time looking through their yard they said they couldn't fix my vehicle that day. Their so called service people were like a comedy act of "whose on first". No way would I ever return or recommend this place. More
THANK YOU BRAD BLACQUIERE AND TECH. RYAN THANKS FOR THE SPEEDY JOB AND LONGS HRS SO I CAN GET BK TO WORK WAS GREETED WITH CURTISY KEEP ME UPDATED ON PROGRESS THANKS THANKS FOR THE SPEEDY JOB AND LONGS HRS SO I CAN GET BK TO WORK WAS GREETED WITH CURTISY KEEP ME UPDATED ON PROGRESS THANKS More
The best ford dealer I won't go anywhere else to by another The best service I ever experienced jimmy savaiano was excellent in any way I will recommend him to anyone the best dealer in Sarasota and also the ne The best service I ever experienced jimmy savaiano was excellent in any way I will recommend him to anyone the best dealer in Sarasota and also the new cars dealer is excellent More
AMAZING CUSTOMER SERVICE!!!! I am so impressed by this dealership & MOST IMPORTANTLY Jimmy Savaiano in service!!!! He has been such a nice, genuine, terrific guy!!! I have boug I am so impressed by this dealership & MOST IMPORTANTLY Jimmy Savaiano in service!!!! He has been such a nice, genuine, terrific guy!!! I have bought many cars before and have been in many service departments, he has been the MOST OUTSTANDING service man i have ever dealt with!!!! Its like i am living in a perfect world and i have to pinch myself....talk about making a customer happy, he gets top ratings in my husbands & my book FOR SURE! THANK YOU SO VERY MUCH FOR YOUR WONDERFUL SERVICE!!!! Jimmy is a gem! More
Sarasota ford service great/brad b. Great writer. What little service I've needed they've done a great job, including the express service. Brad Blacqiere has been extremely conscientious and extremely What little service I've needed they've done a great job, including the express service. Brad Blacqiere has been extremely conscientious and extremely considerate. More
Brad Blacquiere is an amazing SERVICE REP. He truly cares about his customers and builds relationships. We will not go to any other rep. He has called us well after is an amazing SERVICE REP. He truly cares about his customers and builds relationships. We will not go to any other rep. He has called us well after the service is complete, in order to ensure the car is working properly and that we are satisfied with the service. More
JR was was friendly knowledgeable with helpful advice This was my first experience of this dealership. I was completely comfortable and confident with all the staff and never felt pressurized. My question This was my first experience of this dealership. I was completely comfortable and confident with all the staff and never felt pressurized. My questions and demands were dealt with in full deatais and patiently explained to me. I have no reservations that I will be fully loooked after in the future maintenance of my car and highly recommend this dealership to my friends and relations. More