Sarasota Ford

not very good Bought a 2016 limited F150 from Sarasota ford. I have called on a few issues that I had only to get recordings from different departments. After leav Bought a 2016 limited F150 from Sarasota ford. I have called on a few issues that I had only to get recordings from different departments. After leaving a message each time I have yet to receive one phone call. The sale is over and I guess the service is also More

OTHER DEALERS TAKE NOTE! Steve Oliver changed my whole attitude on buying thru Sarasota Ford. I had a horrible experience a long time ago with this dealership, I promised myse Steve Oliver changed my whole attitude on buying thru Sarasota Ford. I had a horrible experience a long time ago with this dealership, I promised myself I would never go back. Well almost 11 years later I broke my promise and purchased a certified 2016 conv. mustang a few days ago, it was truly a great experience. Steve knew his product very well plus when it came time to crunch numbers he treated me with respect and professionalism. The whole dealership had a very positive feel and I swear every employee made me feel welcomed. Plus the dealership itself now feels up-scale. I actually look forward to getting my car serviced there because of the massage chairs and coffee shop. One other thing, even the Finance guy was friendly, they usually are the ones I come out of the office with anxiety and cursing about terms but not this time, this was truly a great experience, all other dealers take note!!! More

Andy Was a great guy and got my business I own a local Sarasota business. I went 2 Sarasota Ford looking for a 2016 F150. Andy let me test drive a few and we talked numbers. I couldn' I own a local Sarasota business. I went 2 Sarasota Ford looking for a 2016 F150. Andy let me test drive a few and we talked numbers. I couldn't have been more pleased with this guy. More

My new Explorer. I had a great experience at Sarasota Ford. Before stopping by the dealership I emailed the team through their website about a new Explorer. I was show I had a great experience at Sarasota Ford. Before stopping by the dealership I emailed the team through their website about a new Explorer. I was shown the car immediately and took a test drive. The environment seemed very straight forward and I was able to work with finance to come up a deal that worked for me. Overall, I would definitely think about Sarasota Ford and Andy Maleszka for a future purchase again. More

Happy with my purchase Thanks for your help with my purchase of my new Ford truck. Andy was very easy to work with. I love my new Ford F-150 truck. Thanks for your help with my purchase of my new Ford truck. Andy was very easy to work with. I love my new Ford F-150 truck. More

Happy with my experiance. Please come and ask for Andy Maleszka when you are in the market for a new Ford or an used vehicle. He is very knowledgeable and friendly. Please come and ask for Andy Maleszka when you are in the market for a new Ford or an used vehicle. He is very knowledgeable and friendly. More

uncompromising service i am a snow bird form Maine and i just bought a used vehicle sight unseen from Sarasota Ford. my sales person, Steve Oliver was very up-front and way i am a snow bird form Maine and i just bought a used vehicle sight unseen from Sarasota Ford. my sales person, Steve Oliver was very up-front and way to humble and honest. The car was way better than i imagined or expected for my price range. It was pristine. i was handed to Ed Baily who made quick work of processing the Florida-REGS, [tile and insurance change]. to top it off, he did it manually\ as their automated processing systems was off-line. Was i satisfied. very much so. would i recomend Sarasota Ford to my fiends. Absolutely..... James Beyor, CFO, Vortex SeaDrive systems corp, Gulfport Florida. More

Terrible customer service. I purchased a brand new Mustang GT Track Package Premium, a $40,000 car, bought the extended warranty, and extended wheel and tire warranty. Had the h I purchased a brand new Mustang GT Track Package Premium, a $40,000 car, bought the extended warranty, and extended wheel and tire warranty. Had the high horn go out, the window making a loud noise when you roll it down, and the exhaust rattling, all at around 20k miles. I took it in for service and was told they'd fixed window, ordered the horn, and couldn't hear any noise from the exhaust, and would call me when the horn arrived. I got down the road and the exhaust was still rattling, window still making noise, and nothing was different. I figured I would just point it all out when I went back in for service since I live AN HOUR AWAY. A couple of weeks go by and I haven't heard anything, I call them and they say I can only deal with the person I originally dealt with but they'll have him call me. A week goes by and nothing so I call back. Same story, but she assured me she would personally go get him and make sue I got a call back within the hour. Still nothing. After TWO MONTHS I call back yet again and am transferred to finance, then hung up on. I call back and am transferred to a voicemail. I call back, am put on hold for 10 minutes then finally someone in service picks up and tells me that the guy I was originally working with no longer works there, he never ordered the parts, and nobody followed up on his customers, but she'll find me a new service rep. 15 more minutes on hold and somebody picks up and tells me that even though they have the ex-employee's paperwork on my car where it states the issues, I'll have to drive in on my own time and dime AGAIN to have my car re-evaluated before they can even order the parts, then come back yet again to have them installed. This is getting very frustrating and expensive, and I was told that if I continue to have a problem with it that he would just terminate the call and delete the ticket. Worst customer service I've ever had, I'm trying to get my car repaired so that I can trade it in and buy another diesel 4x4, but I can tell you where I won't be spending my $60k on a new truck. More

Customer for life Wonderful dealership and excellent service! Bought a new Fusion Sport and my salesman Carlos Garcia was the best! Completed my paperwork in no time at Wonderful dealership and excellent service! Bought a new Fusion Sport and my salesman Carlos Garcia was the best! Completed my paperwork in no time at all and got a great deal! Definitely recommend!! More

Don't believe what they say. Vehicles listed not in stock. Droved from broward to sarasota to be told the vehicle was sold.2 week after the vehicle is still listed for sale from 1 Vehicles listed not in stock. Droved from broward to sarasota to be told the vehicle was sold.2 week after the vehicle is still listed for sale from 18500 to 20000 now ? More