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Sarasota Ford
Sarasota, FL
1,699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,699 reviews
June 09, 2017
Awesome Experince I just want to say a big thank you to Jose Soto for helping me to purchase my first vehicle he was very helpful,understand and help me to choose the I just want to say a big thank you to Jose Soto for helping me to purchase my first vehicle he was very helpful,understand and help me to choose the perfect vehicle for my family I would definitely refer Sarasota Ford to anyone looking to buy a vehicle. Thanks Jose Sota I love my new ride. More
by Escape girl 1000
Employees Worked With
Jose Soto
June 08, 2017
Excellent service and sales staff. Jan was a pleasure. This is my second Ford purchase and it was a breeze. Jan was helpful and took his time to make sure I was happy with my purchase. I would highly recom This is my second Ford purchase and it was a breeze. Jan was helpful and took his time to make sure I was happy with my purchase. I would highly recommend Jan and Sarasota Ford for your next vehicle. More
by ahynard
Employees Worked With
Jan, Seth in Finance
June 05, 2017
Fair Price. I called ahead and had a agreed upon price and trade in value. When I got there the person I talked to was a phone guy and not a salesman so everythin I called ahead and had a agreed upon price and trade in value. When I got there the person I talked to was a phone guy and not a salesman so everything changed. They low balled me at first but we got where we needed to be in the end. Pre approved loan and already agreed upon prices and it still took me 4 hours. They where friendly and the dealership was nice but still a car dealership. More
by DR
Employees Worked With
Steve Oliver
June 03, 2017
Helpful for newbies Tom Gilberti was so patient during our recent car buying experience, although we are early on in the process he went over all the key items we can/sho Tom Gilberti was so patient during our recent car buying experience, although we are early on in the process he went over all the key items we can/should look for when we are ready. I am actually excited to be in this process. Thanks Tom. More
by Girlsmom
Employees Worked With
Tom Gilberti
June 01, 2017
AwesomeI I have never had a team to help and give me what I wanted without trying to get over. Customer service was excellent. I will definitely refer more pe I have never had a team to help and give me what I wanted without trying to get over. Customer service was excellent. I will definitely refer more people to your dealership. Im so happy and i felt like i was part of the family. I am so appreciative of how I was treated. Thank you. More
by Cutie10
Employees Worked With
Carlos, Edwind
May 28, 2017
Horrible customer service I recently made a 10 am appointment on a Saturday for an oil change and check engine light in my 2011 F250. I left my truck with Anthony my designated I recently made a 10 am appointment on a Saturday for an oil change and check engine light in my 2011 F250. I left my truck with Anthony my designated service advisor. By 1:30pm I had not heard anything from the dealership about my truck. I tried texting my service advisor, Anthony, through their automated service, in which Anthony replied that he would check with the manager of diesel repair department. I did not hear anything back. At 4:30 I tried calling my service advisor and he never once answered. I spoke with a female who told me they would have my truck until Tuesday. I explained this was unacceptable and she places me on hold to try and find an answer. 20 minutes later Anthony comes on the phone and tells me he is trying to find out what is going on with my truck. Granted they have had my truck for 6 1/2 hours by this time. I was furious to say the least, especially because when I made the appointment I explained my truck was used for work. I then went up to the dealership just before 6pm, to learn the service department closed at 4pm. The sales manager did not even have the service manager's number and no one had a clue where my truck was. I was beyond pissed at this point. 45 minutes later they find my truck and had done absolutely no work to it!!!! I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!!! THEY OBVIOUSLY DO NOT VALUE THEIR CUSTOMERS. NOT ONE PHONE CALL TO INFORM ME OF THE SITUATION AFTER HAVING MY TRUCK FOR 7 1/'2 HOURS. HORRIBLE! More
by Rtkimall85
Employees Worked With
Anthony
May 25, 2017
Great, Fast; Amazing Steve Oliver, Sales Rep was amazing great, super understanding!!! Made sure my husband would purchase the correct truck for all his needs. He was a Steve Oliver, Sales Rep was amazing great, super understanding!!! Made sure my husband would purchase the correct truck for all his needs. He was attentive with us and made us feel comfortable during the process. More
by Keith
Employees Worked With
Steve Oliver
May 23, 2017
GREAT VISIT Recently visited Sarasota Ford with my daughter to help her purchase her first new car. Steve Oliver helped us out and he was outstanding. He patien Recently visited Sarasota Ford with my daughter to help her purchase her first new car. Steve Oliver helped us out and he was outstanding. He patiently helped her find the right car, helped to gather the correct info to get financing, and politely explained every step as we went along so she completely understood what was going on. He made us feel very comfortable from the time he said hello to the moment he handed us the keys. I would recommend anyone who is in the market for a vehicle to visit Sarasota Ford! More
by huerta04
Employees Worked With
STEVE OLIVER
May 20, 2017
Excellent experience at Sarasota Ford We researched mid size SUVs hoping to purchase a certified pre-owned vehicle that met our needs and fell into our planned budget. Sarasota Ford was ju We researched mid size SUVs hoping to purchase a certified pre-owned vehicle that met our needs and fell into our planned budget. Sarasota Ford was just one place we decided to visit because we narrowed our search down to 3-4 SUV models. I made the initial appointment and was assigned the most amazing salesman, Carsten Rueffer. He was extremely polite & respectful, knowledgeable about the products he was representing, understanding of our needs, helpful, kind and very accommodating. Carsten's personality helped pave the way for us to make our decision to purchase the Ford Edge which we absolutely love. All the staff at Sarasota Ford are polite and helpful. We were treated with the utmost respect and feel good about our continued relationship with Sarasota Ford as they service our vehicle in the future. More
by DebJP, Ocean lover
Employees Worked With
Carsten Rueffer, Salesman & David Columber, Finance Manager
May 17, 2017
showed us what we were ask for Knowledgeable, showed us what we were looking for and didn't waste our time. He was patient and took the time to find what we wanted and never questi Knowledgeable, showed us what we were looking for and didn't waste our time. He was patient and took the time to find what we wanted and never questioned anything. More
by mrsjll
Employees Worked With
Steve Oliver, Ehab Qasim
