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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews
Call Service Center (516) 473-0977

1,470 Reviews of Sarant Cadillac - Service Center

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September 05, 2024

The dealership salespeople and service people are very nice. However it is impossible to get anyone on the phone with the number listed More

by 328SAVANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Service department is made up of friendly, knowledgeable service reps who work hard to get your vehicle serviced and you happy with the results. I would recommend Sarant to anyone looking for a Cadillac More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2024

Tony was very aware of my needs and completed the service in a reasonable time. More

by IMOUNTAIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2024

Making appointment was very easy getting a feedback from our service advisor was very easy. How was disappointed that after oil change my air filter in the car or the service sign in the car wasn’t reset. More

by Kandrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni was excellent
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August 29, 2024

Dawn was amazing. She was super professional and really nice. Everything went really smoothly and even better than expected! More

by 2BOYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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August 24, 2024

We are not happy with the service we received when our brand new car needed a transmission replaced . There was no communication over almost the three months that they had our car to be repaired More

by KSTAUB21
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesmen Domenick and John the manager
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August 22, 2024

Dealing with Joe is always amazing and very easy, get the job done and treats everyone like family!!!! More

by samski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

Been going to Sarant for years…never changes! Always professional, courteous , and friendly! I would never go anywhere else! Thank you Sarant! More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna
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Aug 22, 2024 -

Sarant Cadillac responded

Thank you for your loyalty and kind words! We're thrilled to hear that our consistent professionalism and friendliness keep you coming back. We look forward to serving you for many more years!

August 17, 2024

The salesman Jsmes Lee was very helpful and informative. He answered all my questions and was very kind. We went back the day after we picked up the car because molding was popping up and they took car ri More

by march0595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sarant Cadillac responded

Thank you for the 5-star review! We're glad to hear that James provided helpful and informative service, and that our team promptly addressed the issue with your car. We look forward to serving you again at Sarant Cadillac!

August 15, 2024

Everything and everyone I dealt with (Joe) was extremely straight forward and professional. Service was complete and taken care of. More

by KEVINC369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
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Aug 16, 2024 -

Sarant Cadillac responded

Kevin - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant and we hope to see you again soon.

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