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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews
Call Service Center (516) 473-0977

1,470 Reviews of Sarant Cadillac - Service Center

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October 05, 2024

I found this dealer to have Friendly, reliable people and excellent service! I would highly recommend it! More

by bsohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Great service and always a pleasure dealing with Sarant Cadillac. Returned car as shiny as the day I purchased it. More

by Clara F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2024

Excellent service. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. More

by Schwartziej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 20, 2024

JOE MASTRETTA DID A FABULOUS JOB AS ALWAYS AND ALL THE STAFF WERE VERY HELPFUL. More

by GIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN NASSOUR
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September 20, 2024

End to end a great team from Dom in sales to Joe in Service, worth the drive! More

by haroldcwolfson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 16, 2024

The work was completed in a timely manner and the car was returned ready to go. More

by Sil B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 13, 2024

Dawn was terrific, professional and very helpful. Everyone at Sarant Cadillac is courteous John in Sales, Matt, Dawn & Joe are a good team. More

by ANGELA.LABIANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
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Sep 16, 2024 -

Sarant Cadillac responded

Hi Angela, It was wonderful to see you again Angela. Thank you for the positive feedback! Best regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

September 12, 2024

Joe and Tony were great! Professional and pleasure to work with, the only issue I had is when the car was returned to me, it had an odor, it smelled like bad hygiene More

by haroldcwolfson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Sarant Cadillac responded

Good morning, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

September 07, 2024

Your people were absolutely gross very courteous and very friendly and got my job done very fast thank you for your crew. They’re very special. More

by CASINOGELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2024

Quick and easy signing process. Antonio definitely knows his stuff would absolutely recommend to my friends More

by JAYTSONEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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