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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews
Call Service Center (516) 473-0977

1,470 Reviews of Sarant Cadillac - Service Center

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January 20, 2023

Outstanding service! Very happy with the Service. Guys try to get you out really fast with the problem solved. 👍 More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2023 -

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We look forward to seeing you again when it comes time for your scheduled service.

January 19, 2023

The service was quick and efficient. The car was cleaned. Great job by all at Sarant Cadillac. More

by spahn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jan 20, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We will be glad to pass along your compliments to our entire team. We are honored to be entrusted with your service and look forward to seeing you again soon!

January 18, 2023

I waited over 9 months for your best truck fully loaded. Within 4 months I have an engine isdue and no loaner is available. I buy 8-12 cars a year and this particular car is used by a driver who now has no More

by ABLANKPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
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Jan 19, 2023 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so we can further discuss your experience and improve for future visits .

January 17, 2023

Never disappointed when having an oil change done at Sarant Cadillac dealership in Farmingdale, New York. More

by derisib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Jan 18, 2023 -

Sarant Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Sarant Cadillac. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you!

January 17, 2023

They always go over and above to achieve my satisfaction. Joe mistretta has always gone over and above. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jan 18, 2023 -

Sarant Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2023

Great service as always…Joe Mistretta does a great job making sure all issues are resolved. Great team work More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 16, 2023 -

Sarant Cadillac responded

Thank you for the positive feedback! We're so glad to have provided you with such an excellent service experience. We will pass along your comments to Joe and the rest of our service team. Come see us again soon!

January 15, 2023

I would never go to another dealership for my car or services it’s the best on Long Island More

by Mazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Sarant Cadillac responded

Wow, that's great to hear! We are proud to be entrusted with your service. We sincerely value your business and your continued loyalty. Come see us again soon!

January 14, 2023

Anthony was great service was exceptional it is a pleasure to come here to have work done More

by A88JETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Team Maroon NAKED LIME
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Jan 16, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing Sarant Cadillac. We look forward to seeing you again for your future service needs!

January 11, 2023

The service advisor was efficient and helpful. There was no wait when I went there. More

by Nicolinaalfieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We're so glad you were so pleased with your visit. We look forward to seeing you again for your future service needs!

January 11, 2023

The Sales department is fantastic, the service department is not. The service reps are not organized, they fail to proactively and clearly communicate progress and completion timeframes. Getting More

by grace0700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael M
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Jan 12, 2023 -

Sarant Cadillac responded

Thank you for taking the time to share your experience, Grace. We take customer feedback very seriously and try to continually provide the best service to our customers. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so we can further discuss your experience and improve for future visits.

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