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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews
Call Service Center (516) 473-0977

1,470 Reviews of Sarant Cadillac - Service Center

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April 01, 2023

Great experience at Sarant Cadillac Service Center. My first service and it was great. Very satisfied. More

by SALAYUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Apr 03, 2023 -

Sarant Cadillac responded

We're so glad to hear our team made your first visit great! Thanks for choosing Sarant.

March 31, 2023

SERVICE WAS GREAT JOE M ALWAYS A PLEASURE TO WORK WITH LISTENS TO YOUR NEEDS AND QUESTIONS WILL NEVER GO ANY OTHER STORE FOR SERVICE OR SALES ALWAYS TREAT YOU LIKE FAMILY More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Sarant Cadillac responded

We're so glad to hear this! Thanks for stopping in and we can't wait to work with you again in the future.

March 30, 2023

Service department is fantastic as usual. Never had a bad experience with Sarant. These guys are professional, courteous and a pleasure to deal with. More

by PC256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Sarant Cadillac responded

Thanks for taking the time to leave this review! We value your business and look forward to your next visit.

March 28, 2023

Great attitude, love it, kinda like a dentist though you can love your dentist just don’t want to see him or her More

by sherwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Mar 28, 2023 -

Sarant Cadillac responded

We appreciate the feedback and hope your visit was at least a touch more enjoyable than the dentist! Have a great day!

March 24, 2023

They never dissappoint. good, fast, reasonably priced service. went in for a simple oil change (again) greeted immediately, got me right in, asked me 3x if i needed anythin More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Joyia Roper
Report | Print
Mar 26, 2023 -

Sarant Cadillac responded

Thank you for the glowing review! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

March 24, 2023

Staff and customer service at service department was great, special thanks to Joyia, Joe, and Gerson. More

by precisewiring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Joyia Roper
Report | Print
Mar 26, 2023 -

Sarant Cadillac responded

We’re so glad to hear that! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joyia, Joe, and Gerson. Thank you for your business and we hope to take care of any of your future car needs!

March 22, 2023

Amazing experience! Tony from the start to end ensured that I had my car serviced in no time! I have no words and every single person I came across was phenomenal! Excel More

by Sabz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Mar 23, 2023 -

Sarant Cadillac responded

Thank you for the kind words! We're happy to hear that our staff treated you so well during your visit. We look forward to your next visit!

March 21, 2023

service center could not complete nys inspection because my vehicle was a diesel. even though it is a cadillac. More

by kfs1498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
Report | Print
Mar 21, 2023 -

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

March 17, 2023

Excellent service, good courtesy , and customer support ,plus a coupon for a free Cat wash More

by Rico6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Sarant Cadillac responded

Thank you for your kind words. At Sarant Cadillac, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

March 17, 2023

Been going for years. .absolutely the Best! Whenever I need them, I’m feel like I’m treated like Family..Highly Recommend! More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Mar 20, 2023 -

Sarant Cadillac responded

Thank you for taking the time out of your day to leave us such a kind review! We are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks again!

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