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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews
Call Service Center (516) 473-0977

1,470 Reviews of Sarant Cadillac - Service Center

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May 23, 2023

Shirk responsibility, fail to solve the problem, prevaricate and fool customers, no professional ethics at all! More

by cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Sarant Cadillac responded

Cris, thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com as we would like to discuss this matter further.

May 20, 2023

I’d just like to say how incredibly caring the people in Sarant Cadillac are every time I take my car for service. I took my car for an oil change the other day. Tony, not only took care of that for me but More

by SOGOLEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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May 21, 2023 -

Sarant Cadillac responded

We’re so glad to hear that! Here at Sarant Cadillac, we strive to treat customers with the honest, informative care they deserve. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

May 19, 2023

Well, I had a lot of problems with my car, but Joe And Gerson have been helping me out a lot. I just got my car back. They been very helpful. More

by DENNIS.MALIZIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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May 21, 2023 -

Sarant Cadillac responded

Thanks for your feedback, Dennis! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can continue to help with your car and service needs!

May 14, 2023

As usual, the service dept. was polite, courteous, and eager to please. It is always a pleasure to bring my car here More

by DOCKRINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
May 16, 2023 -

Sarant Cadillac responded

We're glad to hear you found our staff was kind and helpful! Feel free to reach out to us if you need anything else. Have a wonderful day.

May 14, 2023

As usual, the service dept. was polite, courteous, and eager to please. It is always a pleasure to bring my car here More

by DOCKRINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
May 16, 2023 -

Sarant Cadillac responded

We're glad to hear you found our staff was kind and helpful! Feel free to reach out to us if you need anything else. Have a wonderful day.

May 10, 2023

Great experince with this Sarant Cadilla Service Dept. G. Maldonado & J. Mistretta were very professional. Thank you for a good experience. More

by cruz21105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
May 11, 2023 -

Sarant Cadillac responded

We appreciate the kind words! This is what we strive for here at Sarant Cadillac! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

May 08, 2023

No issue with the dealership, my issue is with Cadillac and how they handle repairs More

by COOKIE2102
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
May 09, 2023 -

Sarant Cadillac responded

Thank you for the 5 Stars! We appreciate the positive review. However, we’re sorry you had an issue with Cadillac. We would like to discuss this further to see if we might be of assistance. Please reach out to Joyia Roper our Customer Experience Manager at jroper@sarantcadillac.com, she will be more than happy to speak with you.

May 06, 2023

Excellent service completed by professionals in a timely manner. Appointment was easy to make and all vehicle issues solved. More

by STABILESFASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
May 08, 2023 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 05, 2023

What a pleasure to deal with. Car was serviced quickly and washed when finished. People I dealt with were super nice. Highly recommend this dealership. They should all be run li More

by David2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Sarant Cadillac responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Sarant Cadillac.

May 04, 2023

Excellent service! Everyone was a pleasure from the moment I arrived. It is so easy and stress free. More

by AURJULES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
May 05, 2023 -

Sarant Cadillac responded

Thank you so much for your kind words and the 5 stars! We're glad to hear our team provided you with such an excellent service experience. We look forward to seeing you again for your future service needs!

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