1,470 Reviews of Sarant Cadillac - Service Center
The team who supported me and my visit were excellent! They were professional and courteous and provided an overall wonderful customer experience. They were professional and courteous and provided an overall wonderful customer experience. More
I find that this dealership is not very accommodating. I have been trying now for three days to schedule a service on a repair that they did on a new car already my right rearview mirror and it is still n I have been trying now for three days to schedule a service on a repair that they did on a new car already my right rearview mirror and it is still not fixed and no one has called me back and I can’t get an oil change because I can’t get through the service. More
Always a great experience. Service is excellent. Staff is great. First time dealing with Ted. He was very informative and made me feel appreciated. Service is excellent. Staff is great. First time dealing with Ted. He was very informative and made me feel appreciated. More
Warm greeting, prefessional & timely work completion. Communicated future work needed and costs to complete work. Communicated future work needed and costs to complete work. More
The appointment was for 9:30 am and it in fact went 4 hours before the car service was completed. It’s extremely disappointing given that my car had barely 11 thousand miles and no damages. It was held hours before the car service was completed. It’s extremely disappointing given that my car had barely 11 thousand miles and no damages. It was held up by a needed update. We had no idea that it would take that long as we were not informed and had not planned to use that amount of time. Hence we scheduled other tasks for part of that same day and our day was altered by this unanticipated delay. There was no attempt to even offer a car wash or any compensation for our wasted time. More
The executive manager there is the best around. He made sure all our needs were taken care of. He made sure all our needs were taken care of. More
I have been going to Sarant for years and have never been disappointed. They always do a great job and take care of anything that needs to be done. Never a problem! disappointed. They always do a great job and take care of anything that needs to be done. Never a problem! More
Service department runs like a well oiled machine. From the time you are checked in they keep you informed with your vehicle. Service personnel are always professional and courteous. Thanks to all. From the time you are checked in they keep you informed with your vehicle. Service personnel are always professional and courteous. Thanks to all. More
Excellent service Tony D was very intelligent and accommodating very fast and quick service! Very happy accommodating very fast and quick service! Very happy More