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1,470 Reviews of Sarant Cadillac - Service Center
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August 24, 2023
This is my second new caddy and after 1 1/2 years the car is falling apart. I was promissed a loaner but had to wait 3 weeks to get a loaner. Now that its been 3 weeks they have no loaners and dont know when is falling apart. I was promissed a loaner but had to wait 3 weeks to get a loaner. Now that its been 3 weeks they have no loaners and dont know when they will have loaners due to what I was told was all the issues with the engines on the 2023 cars and the Liriq, More
by abmalarm
Employees Worked With
Joe
August 23, 2023
Brought my ESV in for its first service. the greeter and service advisor couldnt have been nicer. from the greeting to the offering of snacks and coffee to being patient and answering my end the greeter and service advisor couldnt have been nicer. from the greeting to the offering of snacks and coffee to being patient and answering my endless questions because i was intrigued. absolutely awesome. cant say enough about them. great staff, and facility. More
by Camel70
Verified CustomerEmployees Worked With
August 18, 2023
They did a fine job; it didn't take all day to complete. Very happy with Tony who took care of me. Very happy with Tony who took care of me. More
by Sil B
Employees Worked With
August 18, 2023
Overall experience was excellent. A larger or more comfortable waiting area would be a great edition. The waiting area is less than one would expect from a Cadillac dealership. A larger or more comfortable waiting area would be a great edition. The waiting area is less than one would expect from a Cadillac dealership. More
by JPMUR7
Employees Worked With
August 18, 2023
Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. Great experience. And lovely workers. Additionally area very clean. More
by grand-diva
Employees Worked With
Other Employees :
Gerson Maldonado, Team Maroon NAKED LIME, Joyia Roper
August 14, 2023
I was trying to sell my 2019 Cadillac XT5 and received a quote from carfax. As one of the designated dealers, Sarant contacted me by email for an onsite appraisal. I clearly wrote in email that I was going quote from carfax. As one of the designated dealers, Sarant contacted me by email for an onsite appraisal. I clearly wrote in email that I was going to sell my XT5 and asked if they could match the number that provided by carfax. I even attached the screenshot of carfax pricing details including my car’s vin number in the email. However, upon arrival, they didn’t provide any appraisal service because I just wanted a sell instead of trade in. They simply said they are not interested in my car. This is the worst experience I have ever had with any dealership. I would give them a zero if I could! More
by Ge
Employees Worked With
August 09, 2023
Great staff, their all professional including the service dept. And they treat you like family. dept. And they treat you like family. More
by targeo115
Employees Worked With
Other Employees :
Thomas sabitino , Gerson Maldonado
July 30, 2023
As always a great experience at this dealership. they have never disappointed me. I actually cant wait to bring in the new Escalade to them for its first service. they have never disappointed me. I actually cant wait to bring in the new Escalade to them for its first service. More
by Camel70
