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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,498 Reviews
Call Service Center (516) 473-0977

1,498 Reviews of Sarant Cadillac - Service Center

Sort by
January 07, 2024

My service advisor Joe Mistretta is second to none. Every time I walk into service it’s like a family greeting. More

by ANDRELEE1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 08, 2024 -

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sarant Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2024

Always courteous professional service. Joe has always taken good care of me and my vehicle. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 04, 2024 -

Sarant Cadillac responded

Hi there Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 01, 2024

Excellent service by excellent team . I appreciate their team work at Sarant Cadillac. Very much thanks More

by HYDERABBAS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
Report | Print
Jan 02, 2024 -

Sarant Cadillac responded

Thanks for the kind words for our team. We're glad you enjoyed working with us!

December 30, 2023

Took my car on time and got it back to me in plenty of time to pick up my grandchildren More

by MFEINMEL6
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Jan 02, 2024 -

Sarant Cadillac responded

We're so glad our team was able to get you in and out so quickly. Thanks for the great review!

December 23, 2023

Absolutely the best service dept. Showed up and had no appt but needed an oil change quick. Only thing they said was don't worry we will make it happen. and by god they did and did it More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Dec 28, 2023 -

Sarant Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 20, 2023

Great service! Brought my truck in for oil change and tire rotation and was in and out. More

by spahn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
Report | Print
Dec 20, 2023 -

Sarant Cadillac responded

We're thrilled to hear your service visit was quick, easy and enjoyable! Thanks for the great review.

December 20, 2023

He is great person very helpful i would recommend my friends to this dealership hope they will keep up the good work More

by sikandar_awan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Sarant Cadillac responded

We appreciate the recommendation more than you know! Thank you so much for the wonderful review and we look forward to working with you again in the future.

December 07, 2023

I love this dealership the show hospitality how they can help you or not they will find some one who can help you out with any problems that you may have More

by ksanford9699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
Report | Print
Dec 08, 2023 -

Sarant Cadillac responded

Thank you for your positive review! We strive to provide excellent hospitality and assistance to all our customers. We appreciate your feedback and hope to continue exceeding your expectations in the future.

December 06, 2023

Great service. Great greeting.car was ready in short time. I was on my way in know time. More

by DANDIVE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
Report | Print
Dec 07, 2023 -

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team during your recent visit!

December 04, 2023

3 hour delay in getting oil change the last visit. Service usually much better. Thank you More

by LEVERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Sarant Cadillac responded

Thank you for your feedback. Rest assured, we strive to provide the best, most efficient service possible and this isn't the norm for a dealership visit. Sometimes we have more vehicles than expected in one given day, and this was one of those days. We appreciate your business and hope to continue to earn your business and change your opinion of our dealership at your next visit.

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