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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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December 06, 2023

Great service. Great greeting.car was ready in short time. I was on my way in know time. More

by DANDIVE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
Dec 07, 2023 -

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team during your recent visit!

December 04, 2023

3 hour delay in getting oil change the last visit. Service usually much better. Thank you More

by LEVERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Sarant Cadillac responded

Thank you for your feedback. Rest assured, we strive to provide the best, most efficient service possible and this isn't the norm for a dealership visit. Sometimes we have more vehicles than expected in one given day, and this was one of those days. We appreciate your business and hope to continue to earn your business and change your opinion of our dealership at your next visit.

December 02, 2023

Always a great experience at Sarant Cadillac. Antonio and John Nassour in Sales to Joe Mistretta and the service department just a terrific dealership. More

by Ted Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Dec 04, 2023 -

Sarant Cadillac responded

Ted, we're thrilled to hear you had another wonderful visit with the Sarant team. Thanks so much for taking the time to leave us a great review. We appreciate you!

November 27, 2023

The dealership is top notch everyone is friendly outgoing and knowledgeable. They truly try to work with you and get you the best deal or get your car repaired the proper way. More

by AMIRANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Sabatino, Gerson Maldonado
Nov 28, 2023 -

Sarant Cadillac responded

Thank you for the kind words for the Sarant team! It was a pleasure working with you and we look forward to seeing you again!

November 22, 2023

It was after 4pm and I realized my inspection was due. I called Sarant Cadillac’s Service Department for an appointment. The receptionist. Audriana Informed me should could arrange an immediate appointmen More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana-Dave-Gerson Maldonado- Joe Mistretta , Gerson Maldonado
Nov 22, 2023 -

Sarant Cadillac responded

Thank you for taking the time to share your experience! We appreciate you highlighting everyone on our team who helped you out during your inspection visit. Thank you again for your kind words, and we look forward to serving you again in the future!

November 21, 2023

Thank you Joe with health, happiness, love, success, and prosperity. You are the greatest beside Muhammad Ali of course. More

by MrDanaShamellFolks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mcardle
Nov 21, 2023 -

Sarant Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Nov 21, 2023 -

MrDanaShamellFolks responded

You bet champions!

November 20, 2023

The service team got me in and out. Been a long time customer with Sarant Cadillac More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Sarant Cadillac responded

Thank you for your continued loyalty with us, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2023

Sarant Cadillac always great. Tony D my service writer always makes sure everything is done with the most accuracy…. Thank you Sarant Cadillac Team! More

by RSCIARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Sarant Cadillac responded

Thank you for your kind words about our dealership and the exceptional service provided by Tony! We appreciate your support and look forward to serving you again in the future.

November 17, 2023

Gerson Maldonado was my service rep and he was a pleasure to work with. He was helpful during the entire process and made check out easy. I would say the only thing is that the wait time was a little longe More

by JESSIE92678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Nov 20, 2023 -

Sarant Cadillac responded

Thank you for your review! We're glad to hear that Gerson provided excellent service and made the check-out process easy for you. We appreciate your feedback and look forward to serving you again in the future.

November 15, 2023

The service team got me in and out. Joe and the team are the best! More

by victoria.dematteo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Sarant Cadillac responded

We're so glad to hear our team was able to get you back on the road quickly. Thanks for the great review!

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