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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,498 Reviews
Call Service Center (516) 473-0977

1,498 Reviews of Sarant Cadillac - Service Center

Sort by
March 07, 2024

Great experience very helpful. At tentative to my needs. There was coffee and snack available More

by aluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Mar 08, 2024 -

Sarant Cadillac responded

Our goal is to provide all of our customers with a positive and comfortable car-buying experience, and your feedback lets us know that we're on the right track. If there's anything we can do, please don't hesitate to let us know.

March 02, 2024

I have been dealing with Them for past 30 years there is nobody better on the island and sales and service More

by Mazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Sarant Cadillac responded

We are incredibly grateful for your kind words and for being a valued customer for the past 30 years. It means a lot to us that you trust us with your sales and service needs. Thank you again for choosing us, and we look forward to serving you for many years to come.

February 29, 2024

Everyone is very nice, friendly and knowledgeable. They always take care of my tire problems quickly. More

by rsantoro1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Sarant Cadillac responded

We appreciate you taking the time to share your positive experience at our dealership. It's our goal to provide exceptional service, and we're thrilled to hear that our team was friendly, knowledgeable, and efficient.

February 28, 2024

Nothing good to say . .Service management don’t return your call..Will never buy a vehicle from this dealer.. More

by paulbalkaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Feb 29, 2024 -

Sarant Cadillac responded

Thank you for your feedback Paul. We’re disappointed to hear that we did not meet your expectations. We would like to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

February 28, 2024

Everyone was great : my experience with sarant service dept was a ten . Very happy thanks More

by CRITELLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Feb 29, 2024 -

Sarant Cadillac responded

Thanks for the great review! We're so glad you enjoyed your recent visit to Sarant and we hope to see you again soon,

February 25, 2024

Review previously submitted. This is the third time you' have asked for a review and I am not taking the survey again. More

by engteech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Feb 27, 2024 -

Sarant Cadillac responded

Thank you for your review, we hope you have a great day!

February 24, 2024

I had a positive experience with the dealership. The staff was helpful, and the process was smooth. They provided excellent customer service, and I would recommend them for a hassle-free car-buying More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
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Feb 27, 2024 -

Sarant Cadillac responded

We're thrilled to hear that you had a positive experience at our dealership. We strive to provide excellent customer service and a smooth buying process for all our customers, so your feedback is greatly appreciated!

February 23, 2024

Thank you Tony and Joe Always treat me great Enjoy you day and keep up the great service More

by Happy Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Sarant Cadillac responded

Joe, thanks so much for the kind review. We're so glad to hear that you had another great visit!

February 22, 2024

Very responsive and accommodating from sales staff to service staff with a customer first attitude. Shout out to Antonio, Charlie, Joe, Gerson and Dennis the tech who worked on my car. More

by Chandra62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie, Dennis, Gerson Maldonado
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Feb 23, 2024 -

Sarant Cadillac responded

Thank you for taking the time to write such a positive review! We're thrilled to hear that our sales and service staff were responsive, accommodating, and put your needs first. We appreciate your business and look forward to serving you again in the future!

February 16, 2024

The service representative, Tony was personable and accommodating. The wait for parts to repair the manufacture recall was months. Left my car while I was away for 10 days and would love to know whe More

by GCC227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave a review about your recent service experience. We appreciate your kind words about Tony, his personal touch is something we strive for at our dealership.

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