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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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May 19, 2018

smooth and easy I was greeted with a smile. Was written up quickly. Got a phone call once the car was analyzed to let me know what was happening and then another call More

by gr8fuldoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 22, 2018 -

Sarant Cadillac responded

Doug, thank you for reviewing us, we're happy to hear that Maurice and the team were able to quickly help out! We appreciate getting to help, and we hope we can do so again next time!

May 19, 2018

Oil change/tire rotation and check up The wait time was reasonable and the service representative was efficient and friendly. I would recommend Sarant as a service facility. The wait ar More

by Nick77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill McCardle
May 22, 2018 -

Sarant Cadillac responded

Thank you for the review and recommendations, Nick, we're happy that our team was so efficient and friendly during your visit. We hope we get to see you back again in the future!

May 17, 2018

All my issues were addressed I took my Cadillac in to address a transmition issue which was addressed, and I got a dent in the door, which they also addressed. More

by Andrewanthony34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Sarant Cadillac responded

Glad to hear that our team took good care of you and your vehicle during your recent visit! Thanks for coming to see us and we look forward to working with you again in the future!

May 15, 2018

Service!!! The ease in scheduling an appointment. Maurice has always been very professional and has always updated me with the status of my vehicle. I would hi More

by rudy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira, Freddie Rollo
May 18, 2018 -

Sarant Cadillac responded

That's excellent news, Rudy! We're beyond happy to hear that Maurice can always help out and is always professional. We can't wait to see you back again next time!

May 15, 2018

Service staff did a wonderful job, us usual. Joe took theme to explain everything and evened the technician come and check one of the repairs again at my re More

by JAYCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 18, 2018 -

Sarant Cadillac responded

It's great to hear that the service team always does a wonderful job helping, Jay, thank you so much for letting us know. We look forward to seeing you back again next time!

May 12, 2018

Service Went for an oil change and waited for the service. They offered my coffee, watched some TV. It was done quickly to my liking and they fixed a noise More

by Retiredli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
May 15, 2018 -

Sarant Cadillac responded

It's great to know you liked our staff and service! Thanks for your business and for taking time to leave a review.

May 12, 2018

Excellent service I was very pleased with the service I received. As soon as I entered the service area I was greeted by the service rep. Mr. Mistreats stated he wou More

by Frank25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Sarant Cadillac responded

Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by, Frank.

May 11, 2018

Outstanding Sales & Service Absolute best Cadillac dealership around...!!! Outstanding Sales & Service Department, Very At tentative to my needs. Joe Mistretta diagnosed my servi More

by All Faiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Sarant Cadillac responded

Thank you for your review! We are so happy to hear you had a great experience with us! Thank you for choosing us!

May 09, 2018

Great service was in and out within an hour. I would highly recommend Sarant for all your services needs. Everyone there is very friendly and they get the job done More

by Beachbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Sarant Cadillac responded

That's what we like to hear! It's good to know that your service was timely and your needs were met. We appreciate your excellent review!

May 03, 2018

Warranty Service Success In and out in 1 hour, no wait at the service desk. Pleasant people and surroundings all in all an excellent experience. Have learned to expect nothing More

by RFesta56
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 04, 2018 -

Sarant Cadillac responded

Thank you for the amazing feedback about your visit! We truly appreciate your trust in the Cadillac family. Have a wonderful day!

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