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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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July 23, 2018

Excellant Service I had an issue with the hatch leaking. instead of giving me an appointment at the next available date, the service administrator "fit" me in so i didn More

by vinniet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Sarant Cadillac responded

Thanks for sharing your experience with us. It is our goal to get our customers back on the road as soon as possible, so we are always happy to accommodate the best we can. Let us know if there is anything else we can do for you!

July 20, 2018

Always a smooth and enjoyable experience.. Well Done! These guys got the customer service experience down pat!.. from the time you drive up to the service gate, to when you are handed your keys with a "Yo More

by Nygfenatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Sarant Cadillac responded

Thank you for sharing your experience with us, we really appreciate the feedback. Please don’t hesitate to reach out to us if you need anything or have questions. Thank you for your business and have a great day!

July 19, 2018

We are always satisfied with the service. We have been customers of Sarant Cadillac since 1997 and have been totally satisfied with any encounter with all employees for any service we have nee More

by NTGEORGE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Sarant Cadillac responded

We're thrilled to know that you were paired with the perfect vehicle! It was a pleasure to help you out. Have a great day!

July 18, 2018

Wheel repair Repairs were done promptly, I got my car back sooner than expected. Joe was courteous and very helpful. loaner car was provided and ready to go when More

by akeb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Jul 20, 2018 -

Sarant Cadillac responded

Thank you for such an awesome review! Sarant Cadillac appreciates your time taken to leave us feedback. We are so glad to hear that Joe was able to deliver such a quality service experience to you. It's a pleasure to do business with you, let us know if there's anything we can do for you in the future!

July 18, 2018

Great sevice without losing my whole day waiting for my car I had a great experience at Sarant Cadillac service dept, they took care of my car in sufficient time. they always treat me with respect to all my nee More

by bizzybeeking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Sarant Cadillac responded

Thanks for the awesome rating! It is important to us that our customers time is always valued and so we are pleased to hear that you had such an efficient service experience with Joseph. It's truly a pleasure to do business with you, we look forward to your next visit!

July 15, 2018

Servicing my Caddy What I like about servicing my Caddy at Sarant is that it fits into my schedule nicely. I bring it in first thing in the morning (Service opens at 7:3 More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Sarant Cadillac responded

Thank you for the review! We're happy you like our store and that we can always get you in and out promptly. We appreciate the feedback, and we hope your Caddy stays in good shape, but we'll see you for your next service!

July 14, 2018

Always a pleasure to work with Outstanding service. The department got me out on time to make an important appointment. Very satisfied. I would recommend the service department to m More

by joef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Sarant Cadillac responded

Thank you for the kind words! It was no problem to get you out on time, and we're glad we did! Thanks for the future recommendations and we hope to see you back again next time!

July 14, 2018

JOE THE SRRVICE MGR IS THE MOST PROFESSIONAL AND COURTEOU PE GREAT SERVICE. JOE'S TEAM WAS VERY FAST AND EFFICIENT AND WENT OUT OF THEIR WAY FOR ME. I HAVE GREAT RESPECT FOR THEM ALL More

by SBRONX1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rosen
Jul 17, 2018 -

Sarant Cadillac responded

Thank you for the feedback! We appreciate the respect and the kind words. We're glad you had a great experience and we hope to see you again!

July 14, 2018

Good, quick service. Friendly atmoshere, clean shopand sales Everyone I dealt with was honestly helpful and wanted to solve all my questions! Great team, great place to do business with. I will return! More

by SJAALC217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Jul 17, 2018 -

Sarant Cadillac responded

Thank you! We're glad you had a great experience with our staff. We'll see you next time you visit!

July 12, 2018

Excellent service Excellent timely service. Everyone was very friendly and helpful. Thank you for the wonderful service experience, I will be returning for my next ser More

by NOVENUE1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 13, 2018 -

Sarant Cadillac responded

Thank you for reviewing us, it's good to know that the team was friendly, helpful, timely, and excellent. If we can do anything else to help out, just let us know!

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