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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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August 01, 2018

Excellent service My Escalade failed to start, a technician was sent over within 90 minutes, put in a new temporary battery to get me going, brought the car into the de More

by edgiannetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Sarant Cadillac responded

Thanks for sharing your experience with us! We know how frustrating a dead battery can be and it is our goal to get you back on the road as soon as possible. It is great to hear that happened for you! Just let us know if there is anything else we can do for you!

August 01, 2018

My car looks and smells clean. My car turned out great but it took two days. Joe couldn’t have been nicer I will certainly return I was there for oil change and detailing More

by Sue m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Sarant Cadillac responded

Thank you for the great review, Sue! We appreciate the positive feedback. We look forward to serving you again!

August 01, 2018

Xt5 oil change The service reps ar Sarant were courteous and friendly. Service was completed promptly. I will be back in the future for any further needs. Thank you More

by JJB1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Sarant Cadillac responded

You are very welcome! We appreciate your feedback and look forward to your next visit!

July 29, 2018

Great Joe was great he had an answer to all my questions the fact that you had something for your customers to drink was very thoughtful More

by Unclenick146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Sarant Cadillac responded

Thank you for the review, Nick! We are happy to provide anything you need during your visits. We hope to see you again soon!

July 28, 2018

Hello , Service was excellent. Everyone was friendly and work done quickly. I could go to work in time. I would definitely recommend Sarant to other peopl More

by NINOH900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Jul 31, 2018 -

Sarant Cadillac responded

Thank you for the review and your recommendation! We look forward to working with you again in the future. Have a wonderful day!

July 28, 2018

Unexpectedly Problem ' 18 XT5 I had owned my 2018 Cadillac XT five for only a month when I noticed the service transmission message appear as well as my driver seat being loose wh More

by BMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 31, 2018 -

Sarant Cadillac responded

Thanks for the review! It is never good when a new vehicle has issues, but we are very pleased to hear that our Service team got it fixed up for you. If you have any other issues or concerns, please let us know. Enjoy that XT5!

July 27, 2018

Service Joe at service is great. I needed a loaner car so Mark Rosen took care of it and gave us a loaner car. I would definitely recommend Sarant to other pe More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rosen, Freddie Rollo
Jul 30, 2018 -

Sarant Cadillac responded

Thank you for your review and recommendation! It's great to hear you were taken good care of during your visit! We appreciate your business and look forward to seeing you again!

July 27, 2018

Service was excellent. Everyone was friendly and work done quickly. I could go to work in time Wait period to take the car was less than 5 minutes More

by AIKYBUBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We're glad that our Service team provided such timely and efficient work for you. We hope to see you again!

July 26, 2018

routine service Great service, everyone is very friendly and helpful.my car was serviced quickly and I was on my way. the showroom is welcoming and the coffees good. More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Sarant Cadillac responded

That's great to hear! Thank you so much for your review and feedback! It's great to hear that you had a great time with us and we were able to help get you back on the road! Thank you for your business!

July 25, 2018

Wonderful Thank you for the wonderful service experience. Everyone was very friendly and helpful. My car was done promptly and even washed. Thanks again! I will More

by BP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles DePano, Maurice Pereira
Jul 26, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! Our team is glad you enjoyed your experience with us. We will continue to strive to have wonderful customer service for every future visit! Have a great day.

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