Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

Sort by
September 20, 2018

My cue system broke after only 19000 miles I was pretty upset waited a week for app the guys in shop were great told me how long it would take, I also called and left message to find out if it More

by DONNAHAGAN74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 21, 2018 -

Sarant Cadillac responded

Thank you for informing us of this, Donna. We hope that this long wait did not cause any inconveniences during your time with us. We sincerely hope we can make this up to you in the future, and give you a better and quicker visit.

September 19, 2018

Completely Satisfied Thank you for the professional and prompt inspection service appointment today. It is always a pleasure and positive experience at Sarant Cadillac. I More

by Completely Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kind gentleman that greeted me this morning and checked in my car. Lovely Service department receptionist,
Sep 21, 2018 -

Sarant Cadillac responded

Thank you for the kind words and the rating! We're glad we could help you out and we look forward to seeing you again soon!

September 19, 2018

COMPLETELY SATISFIED CUSTOMER IT IS A PLEASURE TO VISIT SARANT FOR ANY REASON. JOE MISTRETTA IS A TRUE SWEETHEART AND ALWAYS GETS THE JOB DONE, AND YOUR RECEPTIONIST IS ALWAYS A More

by EGGPLANT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Sarant Cadillac responded

We're pleased to know that you were able to be taken care of by Joe on our service team and glad it went smoothly! Thank you for your business and we look forward to your next visit.

September 19, 2018

Everything went according to plan The service was excellent as usual, I don't mind doing these fill in formats but writing these reviews every time I come in is a pain More

by oldartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Sep 21, 2018 -

Sarant Cadillac responded

Customer satisfaction is very important to us! Thank you for entrusting us with your business!

September 19, 2018

Vehicle Maintenance Had my car serviced for oil/tire rotation, transmission fluid & radiator fluid. I had added some tasks at last minute. Since that would take longer, More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Maurice Pereira
Sep 21, 2018 -

Sarant Cadillac responded

Mario, it's great to hear that your experience with our service team was a great one! We're pleased that our staff could even help you out with a ride to work! Thank you for your business and we look forward to seeing you again soon.

September 19, 2018

Vehicle maintenance I brought my 2014 CTS in for oil change and tire rotation. The car was delivered on time and service was completed with no issues. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Sep 21, 2018 -

Sarant Cadillac responded

We love fast service just as much as you do! Thanks for stopping by with your 2014 CTS! We look forward to your next visit.

September 18, 2018

Everyone at Sarant wereextremely professional and caring Everyone from the Sales Department to the Service Department were extremely professional and caring. They couldn’t Do enough for me to make my experie More

by BHBOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Armenti
Sep 20, 2018 -

Sarant Cadillac responded

Thank you for the excellent rating and review. Excellent to hear that our sales and service departments were able to provide you with a great experience with us. We look forward to seeing you again.

September 16, 2018

Inspection ... Brought my Cadi in for a inspection I was a little worried because it was due they made me feel so comfortable they did it right away I was treated w More

by KIMOGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Sarant Cadillac responded

Thank you for your review! We couldn't be happier to hear that you had such a successful visit and what an honor to have been able to make your day! It's a pleasure to do business with you and we look forward to seeing you next time!

September 15, 2018

Excellent As always, anytime I have a service appt. or any issues with my xt5, Joe, in service, addresses it and explains everything to me. My husband and I h More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rosen, Teresa Gunshinan
Sep 18, 2018 -

Sarant Cadillac responded

MattnJan, we really appreciate the 5-star rating! We are glad that Joe was able to provide you with a great experience. Thank you for your loyalty and we look forward to seeing you again soon!

September 14, 2018

First Service Dealership was very nice they took my car in and had a loaner car available for me they called when they had to keep my car overnight and fixed the pr More

by lilmarengo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 18, 2018 -

Sarant Cadillac responded

Lilmarengo, thank you for taking time to share your experience with us. We appreciate the 5-star rating and we hope to see you again soon!

...
133
...