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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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October 01, 2018

The Best Car Dealership! We've been using Sarant for over 30 years, and we always feel like we're being treated like good friends. They've always taken great care of our cars More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Oct 02, 2018 -

Sarant Cadillac responded

Thank you for the great review, Jesse! Our team appreciates your continued business. We look forward to serving you again! Have a great day!

September 27, 2018

THEY ARE GREAT VERY HELPFUL AND EFFICIENT ALWAYS, SEEM TO GET ME TO THE CORRECT PLACE AND ARE VERY ON TOP OF EVERYTHING I HAVE SEEM TO NEED IN THEIR AREA OF EXPERTI More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are excited to hear that Joseph helped to make your experience with us such a positive one. If you have any further questions please stop in or call. We look forward to working with you again!

September 27, 2018

Excellent service Service at Sarant is everything it should be. The personnel is courteous and efficient. Service was completed in a reasonable amount of time, and ca More

by JACKSMIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review. We love to hear what are customers most enjoy about their experience with us. Joseph and Maurice are a wonderful asset to our team at Sarant and we are pleased to hear they made your time with us enjoyable. We look forward to working with you in the future.

September 27, 2018

Kept Waiting For No Good Reason Car was brought in at 8:00 A.M. work was completed at 9:45, but I was never informed despite my repeated queries as to its status. Finally, after conf More

by LOFA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your feedback. We pride ourselves on quick, timely service and we apologize about your wait. At your earliest convenience, please reach out to our Executive Manager Antonio Centeno at 516-293-5000 to discuss this in more detail with you. Thank you again, and we hope to hear from you soon.

September 27, 2018

Service was great When I called Sarant to tell them what’s going on with my XT5 I was told by Joseph Mistretta to bring my car in first thing in the morning they took t More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the amazing review! We are so glad that Joseph was able to get your car in and out for you in a timely manner so that you could get on with your day. Dealing with car trouble is never fun but we are excited to hear that our team made the experience less stressful. We look forward to working with you in the future!

September 25, 2018

Great!!!!! Great service nice people. they meet your needs and are very friendly. Great team. I purchased my CT6 there and have recommended my friends .Sarant is More

by SAM68CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Sarant Cadillac responded

Thank you so much! We could be happier to hear that you had a great visit with our sales staff! We appreciate your business and hope you enjoy every mile in your new car!

September 25, 2018

First service experience I have never been a customer of Sarant Cadillac before, but when my 2018 XT5 was due for some scheduled maintenance, I chose Sarant. I am glad I did. More

by Loron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 26, 2018 -

Sarant Cadillac responded

Thank you so much for your review! We are happy you stopped in and that we were about to earn your trust! It's great to hear that you had a good time with our service staff! We look forward to seeing you again!

September 22, 2018

great joe in service is the best my name is donna curra everyone goes above and beyond to help me all the time antonio and tommy always sell me the best cad More

by DONNACURRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Sarant Cadillac responded

Thank you for taking the time to leave us this excellent review, Donna! We are happy to hear that Joe, Antonio, and Tommy always provide you with the best experiences. Come see us again soon!

September 21, 2018

Great!! Everyone is helpful, friendly and efficient. Couldn't ask for better service. I was given an estimated time for pickup and my car was ready on time. More

by LICWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Sep 25, 2018 -

Sarant Cadillac responded

Thank you for the wonderful review! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction.We look forward to your next visit!

September 20, 2018

Srx service Fast and professional. Honest. Maurice made sure my car was thoroughly checked and repaired properly. Offered a loaner car without my asking for one. More

by robmlic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 25, 2018 -

Sarant Cadillac responded

Thank you for sharing about your service visit with us! We are glad to hear that Maurice was able to provide you with a 5-star experience. If there is anything else that we can help with, please let us know!

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