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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,498 Reviews
Call Service Center (516) 473-0977

1,498 Reviews of Sarant Cadillac - Service Center

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April 02, 2024

Very poor communication from Service Department as they don't return phone calls in a timely manner, (if at all) Lots of excuses More

by MISTEREVAN917
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Sarant Cadillac responded

Thank you for your business and thank you for taking the time to share your experience. We work hard to deliver a quality experience, but we certainly can improve in our efforts and will use your feedback to do so. We value your business and hope to have the opportunity to show you our appreciation and take care of any of your car needs in the future. Please reach out to Audrianna Washington, our Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

April 02, 2024

Always a great place to get your hard earned luxury vehicle taken care of. plus they treat the vehicle like its their own. More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Apr 04, 2024 -

Sarant Cadillac responded

Thank you for your kind words! We're thrilled to hear you've had a great experience with us and appreciate the trust you place in our team to care for your luxury vehicle.

March 27, 2024

Great people to deal with very happy with them Looking to purchase another car so there have my business More

by BILLYHOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Mar 27, 2024 -

Sarant Cadillac responded

Thank you for your kind words! We look forward to helping you out with a vehicle purchase in the future!

March 27, 2024

Joe has been helping us for years. He is one of the reasons we bought our car there. More

by c21kin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Sarant Cadillac responded

Thank you for your kind words about Joe! We're delighted to hear that he has been such a great help to you over the years. We look forward to continuing to serve you in the future!

March 26, 2024

I am always delighted with the service as well as the sales departments. They always try to please. In the past I have leased 3 automobiles and purchased 1 all because Sarant was willing to work with me More

by msunicorn47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Sarant Cadillac responded

Thank you! We are glad to hear about your positive experiences with our service and sales departments. Your loyalty and satisfaction are very important to us, and we look forward to serving you again in the future.

March 24, 2024

Sarant always provides excellent service as I said in the earlier comment section. Bravo! Bravo More

by nan57walksalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Sarant Cadillac responded

We appreciate your kind words about Sarant's excellent service! We'll be sure to pass your compliments along to them. Thank you for choosing our dealership!

March 23, 2024

Great service from the Great Service department Ask for Tony or Joe and they will keep you very happy More

by COYOTESTUDIOS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Sarant Cadillac responded

We're glad Tony and Joe could provide such great service. We'll be sure to pass your compliments along to them!

March 20, 2024

Hi I received great service from the Great Service department Ask for Tony or Joe and they will keep you very happy Thank you More

by Happy Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Sarant Cadillac responded

We're thrilled to hear that Tony and Joe provided you with great service. Thank you for your kind words and for choosing Sarant Cadillac!

March 18, 2024

Great service. Gerson was amazing they took my car right in. Very knowledgable service team More

by K F Salhab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
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Mar 19, 2024 -

Sarant Cadillac responded

Thank you for your review! We're delighted to hear about your positive experience with Gerson and our knowledgeable service team.

March 18, 2024

Anthony in service was definitely very experienced and helpful he had my car ready within a couple of hours. Great Service More

by MAMAFLIP48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Sarant Cadillac responded

We're thrilled to hear about your positive experience with Anthony. Thank you for taking the time to share your feedback!

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