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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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October 30, 2018

great As always was taken care of with professionalism and courtesy. Charlie service director always gets to the bottom of the problem. Not afraid to get h More

by SARROJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro, Maurice Pereira
Nov 01, 2018 -

Sarant Cadillac responded

Charlie's a great asset to the team, and we're glad to hear that he was able to take great care of you! We look forward to seeing you back again next time!

October 28, 2018

Oil change As always they did a great job. In and out. Nice waiting area. Everyone is really accommodating. This is the most annoying part of the whole survey More

by MUSTO39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Sarant Cadillac responded

We appreciate you taking time out of your day to leave a nice review. It sounds like our service department did a great job for you. We look forward to your next visit.

October 27, 2018

Great service Service was fast and professional. Had a very little wait time. Service has been good for the last 10 years Has been a good experience More

by franktee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for the review! We really appreciate your repeated business and we look forward to your next visit!

October 27, 2018

Trans Shutter They fixed my transmission shutter ( covered under extended warranty)and did a full brake service. Recommended new tires which I purchased elsewhere.. More

by JAMORCERF60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for the review! We appreciate you deciding to choose Sarant Cadillac to service your vehicle. We look forward to seeing you the next time your vehicle needs serviced.

October 26, 2018

Overall service Have dealt with Bill Reale several times on the phone. He always answers my questions and if not available. Returns my calls promptly. He is professio More

by connie56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for your kind words about Bill! We will let him know that he did a great job working with you. Thanks for he review and let us know if there is anything we can help you with!

October 26, 2018

Quick, courteous, & thorough. Never a problem to get a quick appointment. Quick & courteous service. Never feel like you're going to get ripped off. These guys are the greatest More

by Dominic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Bill McCardle, Freddie Rollo
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for the review! We appreciate your kind words about our service department. They work really hard to keep the customers happy. It is always great when they are recognized for their hard work. We will tell them to keep up the great work. Thanks again and we hope to see you again!

October 24, 2018

Great Job Car needed rear brakes, stopped by Late Monday afternoon, took my car, had it ready the next day around lunchtime. Joe Mistretta was great, as always. More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Sarant Cadillac responded

Thank you for sharing your experience with us. Joe and the rest of us here appreciates the 5-star rating and we hope to see you again soon!

October 24, 2018

Good solid dealership. I find the service given to customers very good. I can usually get what I need from the dealership with a professional and precise outcome. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 26, 2018 -

Sarant Cadillac responded

Tom, thank you for the great feedback. We appreciate the 5-stars and we hope to see you again soon!

October 20, 2018

Repair of CUE system Came in today for replacement of the CUE screen. I was in at 7:30 and out by 8:20. CUE seems to be fixed. Excellent service! More

by lisrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Sarant Cadillac responded

Thank you for your review and 5 star rating! We are glad we were able to fix your CUE screen and give your excellent service. We look forward to seeing you again.

October 19, 2018

Great service I set up a appointment online a few days before. I arrived a little before my time. I sat down with Service manager Joe I went to lounge area while More

by Shoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Oct 23, 2018 -

Sarant Cadillac responded

Thank you for the excellent review and 5 star rating! Glad we were able to get you taken care of in a short amount of time. We hope to give you a great experience in your next visit as well.

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