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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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December 14, 2018

Service is always excellent at Sarant Cadillac. I have dealt with Sarant for 10 years, and I am completely satisfied with the sales and service personnel. I have always been treated with attention More

by Lorraine7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are happy to hear that we can provide wonderful service for over 10 years to you. Please let us know how we can be of service to you again. Thank you!

December 13, 2018

Professional, friendly I brought the car in for routine maintenance. When I pulled into the service area Joe asked me if there were any other concerns with the car, since t More

by tc145@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Sarant Cadillac responded

Thanks so much for taking the time to review Sarant Cadillac. It is greatly appreciated! It's awesome knowing your experience with us was worth 5 stars. Be sure to let us know of any automotive needs you may have in the future. We're happy to help in any way that we can!

December 13, 2018

Great Service Quick, efficient, friendly, and eager to please says it all about this dealership! It is no wonder this dealership has been around for many years. More

by ROMSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Sarant Cadillac responded

Thanks so much for the review. It's awesome knowing you had a great experience at Sarant Cadillac!

December 10, 2018

Great job! Sarant Cadillac service is always the best. I wouldn’t trust my car to anyone else. The service department always goes above and beyond! Thanks! More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Sarant Cadillac responded

You're very welcome, Kimberly, thank you for always trusting the Sarant team to take care of you. We look forward to your next visit back!

December 07, 2018

Great team. I went in for an oil change and tire rotation. The service representaive made me feel at home. My vehicle was service in no time. I'm glad I picked More

by GOWHITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Dec 11, 2018 -

Sarant Cadillac responded

Great to hear your service was excellent! We look forward to seeing you again!

December 07, 2018

couldn't be any better my problem was resolved in a very manageable time frame. maurice took care of me immediately in a totally professional manner. He definately understoo More

by TWILLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 11, 2018 -

Sarant Cadillac responded

Great to hear! We are glad that Maurice was able to take care of your car and we look forward to seeing you again!

December 06, 2018

Service Center Always fast, reliable and professional! I drive up in the morning and taken right away. They finish when they say they will and you would never know More

by LARIAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! Joe appreciates the positive feedback. We are glad we could be reliable and finish in a reasonable time. We look forward to seeing you again!

December 05, 2018

The service is excellent and Joe Mastretta wonderful The service has been wonderful from the first time I brought in my car for service. The purchase of our New XT -5 from our salesperson John Nassour More

by florika5612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Sarant Cadillac responded

Thank you so much for the glowing feedback. We are always excited to hear when we are able to provide a wonderful experience for our customers. Our team strives to make each customer's time with us a great one and we're glad John was able to assist you in finding the vehicle that was just right for you. Enjoy your new XT-5! We look forward to working with you again in the future.

December 03, 2018

1st Class Professionalism Having my Cadillac serviced at Sarant couldn't be easier. They don't have a swanky waiting room like you find at some other luxury car dealerships, bu More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 05, 2018 -

Sarant Cadillac responded

Thanks for the review! We're glad that we could provide professional service. We are always happy to serve you and we look forward to seeing you next time!

November 28, 2018

Excellent Service Arrived without an appointment and the issue and two recalls were taken care of that day. They even dropped me off at my office and picked me up when More

by rsbuilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Nov 30, 2018 -

Sarant Cadillac responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

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