Sarant Cadillac - Service Center

Superb! Always professional always courteous. Treated special and takes wonderful care of my vehicle. Always easy to make appointments. Treated with respect Always professional always courteous. Treated special and takes wonderful care of my vehicle. Always easy to make appointments. Treated with respect at all times. Joe Mistretta is a gem! More

Service Maurice was very Professional. He gave me Great service , Fast turn around and very accommodating. I would highly recommend my friends and family. I w Maurice was very Professional. He gave me Great service , Fast turn around and very accommodating. I would highly recommend my friends and family. I would definitely go back. More

One of the Family. My experience this past Friday was, as usual, very positive. I'm always treated well as is my car. My last visit was just for an oil change. However My experience this past Friday was, as usual, very positive. I'm always treated well as is my car. My last visit was just for an oil change. However, no matter what the reason I bring the car in for, everyone greets me with a smile, all my questions are answered and they make sure, to the best of their ability, that my visit is a good one. The reason for four stars and not five is because for the last year or so my 2013 ATS 2.0T has had a reoccurring code stating that the engine is running lean and, as I said, it comes and goes and Sarrant Cadillac can't seem to figure out why this code keeps coming up. I have 90,000 miles on my ATS. It would be nice to be able to continue to drive it with out worrying about that code popping up again. Once the problem is solved my next review will be five stars. More

Awesome experience Joe Mistretta treated me the way anyone would like to be treated at a car service center. He was awesome.... He is always a gentleman ... Joe Mistretta treated me the way anyone would like to be treated at a car service center. He was awesome.... He is always a gentleman ... More

Maintenance and broken mirror I highly recommend this dealership and service department. Joseph Mistretta is friendly, efficient, and knowledgeable. He took care of my problem in a I highly recommend this dealership and service department. Joseph Mistretta is friendly, efficient, and knowledgeable. He took care of my problem in an expeditious manner. It is always a pleasure having him manage service to my vehicle. More

Engine light warning Faulty engine light warning light & code. I brought auto in for service because of engine code alarm sent to Onstar. Engine alarm light & code back Faulty engine light warning light & code. I brought auto in for service because of engine code alarm sent to Onstar. Engine alarm light & code back on Monday morning. Reset & wait... More

Excellent service. Easy to get an appointment. Excellent Service, Very short wait time. Pleasant atmosphere. Service advisor was knowledgeable, and responsive to Custome Easy to get an appointment. Excellent Service, Very short wait time. Pleasant atmosphere. Service advisor was knowledgeable, and responsive to Customer inquiries. Any issue was taken into consideration, and had a positive result. More

Did I just walk in to Atlantic Hyundai? Dropped car off to get a rattle fixed. Rattle still exists after new part and received car back with damages that occurred during the repair. Was told Dropped car off to get a rattle fixed. Rattle still exists after new part and received car back with damages that occurred during the repair. Was told it was a lease so kind of blow it off as nothing. When I received the rental I signed a waiver to make sure the car comes back in the condition I received it in, I expect the same courtesy especially from Cadillac. On the papers i received it says found damage to shifter knob and replaced, part was not replaced and they didn't find the damage, they did the damage. I was also lied to saying that the first one broke and that the damaged knob was the new one, that was definitely not the case. Sarant Cadillac must have technicians straight from Boces, and have no care for there clients vehicles. When I do work at customers houses I cover all the valuables with drop clothes and make sure everything is in tip top shape for the client, at Sarant they go straight to work even without covering the seat to help prevent dirt marks. After I get this shifter knob replaced I will be taking my car to King O' Rourke. Sarant should just change their name to Atlantic Hyundai at this point cause I got the same service experience there. More

Great as usual Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely man Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely manner. More

more thansatisfied the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait time for repair would recommend to all my friends More