Sarant Cadillac - Service Center

Service Dept first class Easy and fast appointment Joe and Matt courteous and responsive. G and Matt courteous and responsive. G More

They did a good service. But long wait for oil and front brakes. Over 2.5 hours wait arrived on time for appointment. But long wait for oil and front brakes. Over 2.5 hours wait arrived on time for appointment. More

I love the dealership as I have always had great experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotatio experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotation but it was great anyway More

Dawn was the best! Kept in contact with me and explained everything that was completed in great detail! Kept in contact with me and explained everything that was completed in great detail! More

Had an early morning appointment, check in was quick and easy. Went to the waiting area and made myself a cup of coffee and sat in a very comfortable leather chair. Before I finished my newspaper my car w easy. Went to the waiting area and made myself a cup of coffee and sat in a very comfortable leather chair. Before I finished my newspaper my car was ready and delivered looking like show room condition. I could not have been more pleased. More

Tony D has always been and was a pleasure to deal with He was able to diagnose the issue I was having with my vehicle and had it repaired as required Tony is an asset to your business and should be com He was able to diagnose the issue I was having with my vehicle and had it repaired as required Tony is an asset to your business and should be commended Thank you as always Tony and the entire staff in Service More

Cant emphasize enough that the service department has elevated Customwr Service which I have received elevated Customwr Service which I have received More

Great service. I've brought my Cadillac CTS4 there for 14 years and the car runs great. I've brought my Cadillac CTS4 there for 14 years and the car runs great. More

Too. Much waiting time even I have appointment but no body care bad customer service Much waiting time even I have appointment but no body care bad customer service More

I had towed my Cadillac lyric Because my screen was showing an error message saying service stabilitrak, Which I went online and checked the forum and most of the GM cars have the service sign come on showing an error message saying service stabilitrak, Which I went online and checked the forum and most of the GM cars have the service sign come on most of the time but in this case, I have dual brakes in my car and the service center They told me that the sign was coming because of my dual brakes so I assume all the other GM vehicles have the sign coming on also had dual brakes, It doesn’t make sense to me. I believe this was just an electronic issue which I need to get checked again actually dettached my brakes, which was just attached with the cable. There was no rod and the cable does not use any pressure cause I never use that brakes. They said they scanned and they found code C0021 which I see in the forum a lot of people have that in the GM vehicles so it just needs a reset which they did, but they told me that it was due to the dual brakes, which is untrue I shall get it checked by another mechanic and see if that is the case, And if it is true Then I would change my rating to five stars otherwise I don’t think they even deserve one star because there is a trust factor between a client and service center which I don’t think is there anymore, I’m sorry to say, but I’m very disappointed. More