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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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March 29, 2019

Needed our two Cadillac's serviced. The service department was very good and being I needed to bring two cars in for service they drove me home to get my other Cadillac. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The employee that drove me home to get my other car., Maurice Pereira
Apr 02, 2019 -

Sarant Cadillac responded

Thank you for this great review, Bob! We know how stressful it can be to get your car serviced so we try to make it as easy for you as possible. We will definitely let Maurice and the team know that they did an awesome job. Please feel free to reach out if there's anything else you might need!

March 29, 2019

Great Service On time for appointment, quickly finished professional service. Everyone treated and greeted well. The only thing is when I had my Range Rover servic More

by SJAALC217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Apr 02, 2019 -

Sarant Cadillac responded

We greatly appreciate the review of our service team! They will be thrilled to hear that they made your visit a breeze. Thank you for letting us know how we can make our service drive even better, we will definitely keep this in mind. Please let us know if there's anything else we can do to help you!

March 23, 2019

Awesome They have a Great staff of Specialists, Joseph Mistretta is one of the best and I’ve always appreciate everything he does. He always make sure the wor More

by gabe745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Sarant Cadillac responded

Thank you for the kind words, Gabe! We appreciate you letting us know that Joseph treated you well during your visit. We look forward to seeing you again!

March 23, 2019

Top notch service Well, first of all, since I was a kid, I would pass this dealership and now I know why it still exists! EXCELLENT people and EXCELLENT service!! I More

by Caddygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 26, 2019 -

Sarant Cadillac responded

Thank you for the great feedback! We're happy to hear that you've come in after seeing us since you were young. We appreciate your kind words about our staff, and we'll be sure to tell them to keep up the good work. Enjoy your new Cadillac and let us know if you need any more assistance!

March 22, 2019

Could not find my wheel and tire agreement. Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longe More

by Andrewanthony34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Bonilla
Mar 26, 2019 -

Sarant Cadillac responded

Thank you for your feedback, Andrew. We appreciate you letting us know that Bill was able to get you your agreement and everything went smoothly. Let us know if you need anything in the future, have a great day!

March 22, 2019

Great Service Department Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not a More

by bodywork13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Sarant Cadillac responded

We're thrilled to hear that! Thanks for bringing your issue to us, we're always happy to help. If you need anything in the future, just let us know.

March 16, 2019

Escalade Maurice was very helpful and helped cover the problem I was having under the warranty! I had a wonderful experience. Thank you! Great service and frie More

by HUSH5419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 19, 2019 -

Sarant Cadillac responded

We are glad to hear that Maurice was so helpful! Please let us know how we can be of service in the future!

March 14, 2019

Service lights Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me More

by PATHOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Sarant Cadillac responded

Thank you for sharing! We are glad to hear that Joe and our team were so helpful with your service experience. Let us know if there is anything else that we can help with!

March 13, 2019

Dealer is fine, service is very good I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repai More

by IHB63061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Awesome Dealership Awesome service appointment as always Everything done to perfection!! A very good experience and I cannot be more satisfied I highly recommend t More

by LCAPUTOREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Mar 14, 2019 -

Sarant Cadillac responded

Thank you so much for your kind review! We cannot express how much it means to us to know that you had such an incredible experience working with our team! If there's anything else we can do for you, let us know. It's an absolute pleasure to work with you!

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