1,470 Reviews of Sarant Cadillac - Service Center
Needed our two Cadillac's serviced. The service department was very good and being I needed to bring two cars in for service they drove me home to get my other Cadillac. The service department was very good and being I needed to bring two cars in for service they drove me home to get my other Cadillac. More
Great Service On time for appointment, quickly finished professional service. Everyone treated and greeted well. The only thing is when I had my Range Rover servic On time for appointment, quickly finished professional service. Everyone treated and greeted well. The only thing is when I had my Range Rover serviced they always completed with a sparkling car wash. More
Awesome They have a Great staff of Specialists, Joseph Mistretta is one of the best and I’ve always appreciate everything he does. He always make sure the wor They have a Great staff of Specialists, Joseph Mistretta is one of the best and I’ve always appreciate everything he does. He always make sure the work is done correctly More
Top notch service Well, first of all, since I was a kid, I would pass this dealership and now I know why it still exists! EXCELLENT people and EXCELLENT service!! I Well, first of all, since I was a kid, I would pass this dealership and now I know why it still exists! EXCELLENT people and EXCELLENT service!! I finally own a Caddy from Sarant and go beyond the big gates for an EXCELLENT car dealership experience! Keep it up! More
Could not find my wheel and tire agreement. Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longe Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longer there. More
Great Service Department Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not a Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not aware of. Great Job Joe More
Escalade Maurice was very helpful and helped cover the problem I was having under the warranty! I had a wonderful experience. Thank you! Great service and frie Maurice was very helpful and helped cover the problem I was having under the warranty! I had a wonderful experience. Thank you! Great service and friendly staff! More
Service lights Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me to bring the car in the next day. Joe was polite, professional and very caring. The problem was a bad sensor, they ordered the part and fixed the problem at no cost. Thank you Sarant More
Dealer is fine, service is very good I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repai I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repairs are astronomical. I’ve owned Cadillac’s since 2003, I only buy American made cars, and it’s becoming very hard for me to stay with Cadillac. The prices of the new Cadillac’s rose too much for cars that are rated below satisfaction, reliability, and come standard with less bells & whilsts then a basic Honda Civic. The Cadillac’s are also loosing their unique looks that brought me to the brand in the first, even the logo was downgraded. I hope GM gets their act together soon. I’ve always owned GM cars, and the direction the company is going is the wrong way. I can tell just by the amount of new Cadillac’s and GM brand cars in general on the road, it’s a slim margin. Please pass along to someone who can help make GM great again! More
Awesome Dealership Awesome service appointment as always Everything done to perfection!! A very good experience and I cannot be more satisfied I highly recommend t Awesome service appointment as always Everything done to perfection!! A very good experience and I cannot be more satisfied I highly recommend this recipe Dealership for service. More