Sarant Cadillac - Service Center

Great service. Gerson was amazing they took my car right in. Very knowledgable service team Gerson was amazing they took my car right in. Very knowledgable service team More

Anthony in service was definitely very experienced and helpful he had my car ready within a couple of hours. Great Service helpful he had my car ready within a couple of hours. Great Service More

Joe from service and bill Breale are definitely a plus one experience They are both the very pinnacle of Cadillac Keep up the excellent work one experience They are both the very pinnacle of Cadillac Keep up the excellent work More

they got me out quick and easy, called me a lyft so I didnt have to wait at the dealership for my oil change and steering upgrade. great service day. didnt have to wait at the dealership for my oil change and steering upgrade. great service day. More

from the moment I walk in the door everyone is so helpful and polite there is never a problem and polite there is never a problem More

Should maintaining your car be a hassle? Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointme Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointment scheduled and was promptly greeted by Dave. He has a great welcoming attitude and promptly takes care of the initial sign in. He confirmed what the appointment is for and explained the process of how my car would be processed. He told me Gerson Maldonado would be meeting with me to review the pending service, Like clockwork, Gerson Maldonado met with me and reviewed the service I was asking for. He gave me a real-time expectation of when everything would be completed. Within an hour, much less than predicted, the car was ready. Gerson Maldonado met with me to review what had been completed. Finally, I met Audrianna the receptionist/cashier. She is also most gracious and accommodating. This is how the process should work. All sales people at Sarant Cadillac need to bring their potential buyers to meet the exemplary Service Department Staff at Sarant Cadillac. I think any potential purchaser would be assured Sarant Cadillac stands with their customers and their vehicles. More

It takes too long for appointments, the first time I went there it took 5 hours and I sat there the entire time in the little waiting room. This time it took over 2 hours just for an oil change, I live a hou there it took 5 hours and I sat there the entire time in the little waiting room. This time it took over 2 hours just for an oil change, I live a hour and a half away so I don’t have the option to drop it off so I have to wait. I don’t think an oil change should take over 2 hours to complete. More

Always welcoming and friendly. Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still anno Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still annoying. More

Always a welcoming and friendly experience, service dept, waiting area and the atmosphere of the dealership is very cool waiting area and the atmosphere of the dealership is very cool More

Often is not a good experience when visiting car dealers but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. More