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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,470 Reviews

1,470 Reviews of Sarant Cadillac - Service Center

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April 10, 2024

Great service. I've brought my Cadillac CTS4 there for 14 years and the car runs great. More

by Pmicc01
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sarant Cadillac responded

We strive to provide excellent service to keep our customers happy for many years. We're glad to hear we've achieved that for you and your CTS4. Thanks for choosing us!

April 06, 2024

I had towed my Cadillac lyric Because my screen was showing an error message saying service stabilitrak, Which I went online and checked the forum and most of the GM cars have the service sign come on More

by SHYAMRAJ72
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This time I don’t know who was taking care of the care and who is going to take responsibility, but I spoke to Joe and Donna, Gerson Maldonado
Apr 08, 2024 -

Sarant Cadillac responded

Thank you for taking the time to share your comments. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please reach out to Audrianna Washington, our Customer Experience Manager, at audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

April 02, 2024

Always a great place to get your hard earned luxury vehicle taken care of. plus they treat the vehicle like its their own. More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Apr 04, 2024 -

Sarant Cadillac responded

Thank you for your kind words! We're thrilled to hear you've had a great experience with us and appreciate the trust you place in our team to care for your luxury vehicle.

April 02, 2024

Very poor communication from Service Department as they don't return phone calls in a timely manner, (if at all) Lots of excuses More

by MISTEREVAN917
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sarant Cadillac responded

Thank you for your business and thank you for taking the time to share your experience. We work hard to deliver a quality experience, but we certainly can improve in our efforts and will use your feedback to do so. We value your business and hope to have the opportunity to show you our appreciation and take care of any of your car needs in the future. Please reach out to Audrianna Washington, our Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

March 27, 2024

Joe has been helping us for years. He is one of the reasons we bought our car there. More

by c21kin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Sarant Cadillac responded

Thank you for your kind words about Joe! We're delighted to hear that he has been such a great help to you over the years. We look forward to continuing to serve you in the future!

March 26, 2024

I am always delighted with the service as well as the sales departments. They always try to please. In the past I have leased 3 automobiles and purchased 1 all because Sarant was willing to work with me More

by msunicorn47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Sarant Cadillac responded

Thank you! We are glad to hear about your positive experiences with our service and sales departments. Your loyalty and satisfaction are very important to us, and we look forward to serving you again in the future.

March 26, 2024

Great people to deal with very happy with them Looking to purchase another car so there have my business More

by BILLYHOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 27, 2024 -

Sarant Cadillac responded

Thank you for your kind words! We look forward to helping you out with a vehicle purchase in the future!

March 24, 2024

Sarant always provides excellent service as I said in the earlier comment section. Bravo! Bravo More

by nan57walksalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Sarant Cadillac responded

We appreciate your kind words about Sarant's excellent service! We'll be sure to pass your compliments along to them. Thank you for choosing our dealership!

March 23, 2024

Great service from the Great Service department Ask for Tony or Joe and they will keep you very happy More

by COYOTESTUDIOS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Sarant Cadillac responded

We're glad Tony and Joe could provide such great service. We'll be sure to pass your compliments along to them!

March 20, 2024

Hi I received great service from the Great Service department Ask for Tony or Joe and they will keep you very happy Thank you More

by Happy Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Sarant Cadillac responded

We're thrilled to hear that Tony and Joe provided you with great service. Thank you for your kind words and for choosing Sarant Cadillac!

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