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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,498 Reviews
Call Service Center (516) 473-0977

1,498 Reviews of Sarant Cadillac - Service Center

Sort by
June 04, 2024

THE ISSUE WITH MY VEHICLE WAS NOT A DEALER PROBLEM, IT WAS A MANUFACTURERS PROBLEM. I DID NOT LEASE MY VEHICLE FROM THIS DEALERSHIP BUT THEY DID EVERYTHING THEY COULD TO HELP ME AND MY VEHICLE'S PROB More

by CHARLESATREZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Sarant Cadillac responded

Charles, thank you for trusting our team to get your vehicle back on the road safely. We are so glad to hear that after a challenging time pinpointing the issue, we were able to help you out. Please let us know if we can do anything else for you. Thanks again!

May 30, 2024

As usual, service appointment was right on time and the team was great to deal with. More

by kmicucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
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Jun 06, 2024 -

Sarant Cadillac responded

Thanks for the great review about your recent service visit. Thanks for choosing Sarant!

May 29, 2024

V nice good staff … and they have professional mechinal members …. Service very fast …. Please go there for service More

by HARPREETSINGH252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
Report | Print
May 30, 2024 -

Sarant Cadillac responded

We're happy to hear our service department provided such a positive experience. Their dedication to fast and efficient service is what we strive for! We look forward to seeing you again for your next service needs!

May 29, 2024

Alexander is great. Easy transaction. Professional and on point with everything. Highly recommend them and especially Alexander. Thank you. More

by ik1
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
May 30, 2024 -

Sarant Cadillac responded

We're so happy to hear that Alexander made your car-buying experience easy and enjoyable. We'll be sure to pass your compliments on, please don't hesitate to reach out if you have any questions in the future!

May 29, 2024

I find it very friendly very fast an very accommodating. They have been very helpful when I needed help. Ian very satisfied with the service. More

by 1131muffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Sarant Cadillac responded

Thank you so much for your fantastic review! We strive to create a friendly, helpful, and efficient environment for all our customers, and we're thrilled to hear that we achieved that for you!

May 15, 2024

The service on my vehicle was very good I was kept informed as the service was being done very good service. More

by WILLIE4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Sarant Cadillac responded

Thank you for acknowledging our communication and service quality during your vehicle’s service. We’re happy to hear you had a positive experience!

May 12, 2024

Once again Matt was very nice and helpfull, He solved my problem, this time I did not get a car wash! More

by SIZZOR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 13, 2024 -

Sarant Cadillac responded

Thanks for the great feedback about your recent visit! We're glad to hear Matt was able to help you out.

May 11, 2024

Very courteous and efficient. Explained work done & anything else needed. Nice condiments in customer waiting area . More

by LONGISLANDGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sarant Cadillac responded

We're thrilled to hear you enjoyed your recent service visit. Thanks for choosing Sarant!

May 11, 2024

A great dealership. The staff of this dealership are very professional and knowledgeable. They are also very friendly and make you feel comfortable. I would highly reco More

by AUTOPRTSMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sarant Cadillac responded

Thank you so much! Your kind words mean more to us than you know!

May 10, 2024

My low-mileage 2019 CT6V Blackwing was brought up-to-date and given the best attention to detail. As always, I was treated as family. My "V" was returned looking phenomenal. Joe, Tony, and Bill are real pro More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sarant Cadillac responded

Thank you for sharing your experience, Ray! We're so glad that your CT6-V Blackwing was treated so well here at Sarant Cadillac. We appreciate your kind words towards our team and hope to see you again!

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