Sarant Cadillac

Courteous, friendly , professional, patient and knowledgeable, James is a class act. Couldn’t have had a better experience. knowledgeable, James is a class act. Couldn’t have had a better experience. More

⸻ ⭐ 0 stars I had an extremely disappointing and uncomfortable experience at Serant Cadillac, especially with Joe Mistretta. From the moment I dropped off my car, his behavior was unprofessional and uncomfortable experience at Serant Cadillac, especially with Joe Mistretta. From the moment I dropped off my car, his behavior was unprofessional and frankly disturbing — he insisted he knew me and said he had to “give me a kiss hello.” Completely inappropriate and made me feel extremely uncomfortable. (Security cameras should confirm this.) Joe gave me his personal cell number and told me to text him directly. I sent over my extended warranty info right away, followed up multiple times, and kept getting vague responses like “we’re trying to figure it out.” No real updates, no transparency, just days of waiting. After five days, Joe made it very clear to me that “it’s not my car or my insurance, so it’s not my problem — it’s yours.” He told me I’m not priority That level of disregard and lack of accountability is completely unacceptable, especially from someone representing a premium brand. Anyone thinking of buying a car from Sarant should seriously reconsider — the service department is TERRIBLE!. If this is how they treat clients who didn’t buy from them, it says a lot about how they value loyalty, professionalism, and basic respect. Cadillac is a high-end brand. The experience here was anything but. More

It was a Pleasure working with Elias. He was very helpful and knowledgeable while purchasing my New Car.. The manager Alex was also very Helpful in The process. If You’re in The Market fo He was very helpful and knowledgeable while purchasing my New Car.. The manager Alex was also very Helpful in The process. If You’re in The Market for a New Vehicle I recommend Sarant Cadillac More

Very unprofessional and disrespectful Was treated like a second class citizen.. I Beverly in my like have been so humiliated a second class citizen.. I Beverly in my like have been so humiliated More

I'd like to thank Alexander for his excellent service and proffesionalism . Trully I was impressed. and proffesionalism . Trully I was impressed. More

Been buying new cars since 1975. This has been far away the best experience with all the gratitude towards James Lee. Besides being a complete professional, his deep knowledge of th This has been far away the best experience with all the gratitude towards James Lee. Besides being a complete professional, his deep knowledge of the vehicle, ability to conduct negotiations over the phone, and an exceptional delivery experience only scratch the surface of what a great sales person James is. More

Was a very pleasant experience and a smooth transaction. I felt very comfortable with my salesman. I felt very comfortable with my salesman. More

This is my second purchase from Dina, she has been an absolute pleasure to deal with! Thank you absolute pleasure to deal with! Thank you More

Prompt helpful friendly. New too me but very good experience. Quality service. What you expect from Cadillac New too me but very good experience. Quality service. What you expect from Cadillac More

Quick and simple Sales and finance Haven’t put any miles on yet but car seems to be what was advertised miles on yet but car seems to be what was advertised More