87 Reviews of Sapaugh GM Country - Service Center
I have been coming to the dealership for a number of years, there are dealerships closer to me than Sapaughs but I continue to come back because of the way they treat their customers. When I am ready to years, there are dealerships closer to me than Sapaughs but I continue to come back because of the way they treat their customers. When I am ready to buy a new car I will definitely give them a chance for my business. Sorry, but I can't remember who I dealt with but they were very helpful, professional and nice to deal with. More
I would like to thank Mike Kinney for alway being ready and able to help in repairs and purchases of new vehicles . I work for a company that purchases all of our sale associates cars and Mike has always and able to help in repairs and purchases of new vehicles . I work for a company that purchases all of our sale associates cars and Mike has always been very helpful in every way. I have told all of my friends and family that the only place to purchase a car would be at Sapaugh. i had also purchased my personal car from Mike. He was able to find the perfect convertable for me, and I have nothing but the highest regard for Mike. He is so special and one of a kind. Thank you Mr. Sapaugh for having the best sales and repair in the greater St Louis area. Thank you again Linda Ennis More
I experienced great overall service. They even found legitimate additional items that needed serviced. All items were covered under the extended warranty that I purchased when I purchased my GMC envoy u legitimate additional items that needed serviced. All items were covered under the extended warranty that I purchased when I purchased my GMC envoy used. That even washed and vacuumed it when that were done servicing it. Great overall experience at Sapaugh motors. More
I had some service performed by Mark Kaltenbronn several months ago. I received excellent service and felt it should be known. I took my Pontiac Vibe to Sapaugh Motors to perform a GM recall repair. I months ago. I received excellent service and felt it should be known. I took my Pontiac Vibe to Sapaugh Motors to perform a GM recall repair. I was a little nervous about taking my vehicle in for the repairs since so often you hear stories of people taking their vehicles to a dealership to be serviced only to have it returned with problems that there not there before. Or, they are pressured into purchasing “repairs” that they do not need. I did not run into any of those problems at Sapaugh. My vehicle was repaired as promised in much less time than I had anticipated. Mr. Kaltenbronn has excellent customer service skills. He made me feel comfortable and welcome, and treated my like a valued customer. I appreciated the follow-up thank you note I received from him for bringing my business to Sapaugh. Other employees were also very friendly and helpful and made certain my car was being brought around to me in a timely manner when I arrived to pick it up. As an employee of a major car rental company, I understand the importance of customer service. I encourage Sapaugh to keep up the great work, and I would like to thank Mr. Kaltenbronn for his service. More
Sapaugh is the best dealer that I have ever dealt with. They are honest in sales and you can trust Dave & Jeff to exceed your expectations. They truly have the customer's interest in mind. They are honest in sales and you can trust Dave & Jeff to exceed your expectations. They truly have the customer's interest in mind. More
Mr. Johnson is incredible!!! Very proffesional and very helpful!!! I am telling everyone how wonderful my experiance was! I now feel like I have a place I can go and I don't have to worry about things bein helpful!!! I am telling everyone how wonderful my experiance was! I now feel like I have a place I can go and I don't have to worry about things being done correctly! Regards, Marla Troesser More
I recently purchased a NEW GMC vehicle from Sapaugh - from the porter to the Sales Manager we had a great experience. I have had my car serviced and the fast and friendly service was appreciated as I dr from the porter to the Sales Manager we had a great experience. I have had my car serviced and the fast and friendly service was appreciated as I dropped my car off at 5:30 in the evening and it was ready by 6:30 the same night! We also had reason to use their Auto Body shop for another vehicle, they were very thorough and would not return the vehicle to us until they felt the body work was done perfectly! My old JEEP now looks new! I would not hesitate to recommend Sapaugh Motors to any of our friends or family. More