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Sapaugh GM Country - Service Center

Herculaneum, MO

4.4
86 Reviews

86 Reviews of Sapaugh GM Country - Service Center

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June 05, 2025

Awesome staff. Very friendly and helpful. Made sure I had all the correct information, Thanks! More

by sleeptoken1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dawidouski
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Werkmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Everyone was very nice and very helpful. Dave helped me out and was very professional. More

by sleeptoken1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Werkmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Dave was awesome! He made sure I understood the charges and what was worked on! More

by sleeptoken1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Werkmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

This is the worst dealership I've ever dealt with and I will never return for any future needs. The ladies at the service counter were very sweet and helpful and so was the gentleman doing the shuttle serv More

by l37jessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coty Shannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 14, 2025

Whenever I need service for me or my wifes vehicle, we wouldn't go anywhere else. Been going there for service since the day I bought the vehicles. More

by johnreidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kaltenbronn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The hostess in the waiting room (June) was great as always. Gregg, the one who gave me the ride is very good and considerate.
Feb 19, 2025 -

Sapaugh GM Country responded

Thank You ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 04, 2024

I bring all of my vehicles here for oil changes and maintenance. Last time they failed to tighten all of my lugnuts and only noticed when I herd one bouncing around in my wheel cap. I go to tighten More

by Seckmanhcky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Prather
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 22, 2024

Attentive, Knowledgeable and above all courtious! I cant thank Dave and the Ryan in the service Dept. -- For all their help with my husbands truck- Helped and showed me how to use multiple buttons More

by Mamasonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Sapaugh GM Country responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC and we hope to see you again soon! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 21, 2024

Dave and his staff are AMAZING! !! They go above and beyond always very attentive! Five star More

by Mamasonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You ! We agree Dave is The Best and we are Blessed to have him on our Team !

August 15, 2024

The service department was amazing and David Werkmann was very helpful and explained to me everything that was needed and how much it would cost. Very friendly and nice staff. More

by leigh7623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Werkmann
Aug 17, 2024 -

Sapaugh GM Country responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

Everyone is super friendly and I don’t mind the extra drive to have serviced. Confident it will be done right!! Thank you Trevor Prather!! More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

Cathy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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