Sapaugh GM Country - Service Center

This is the worst dealership I've ever dealt with and I will never return for any future needs. The ladies at the service counter were very sweet and helpful and so was the gentleman doing the shuttle serv will never return for any future needs. The ladies at the service counter were very sweet and helpful and so was the gentleman doing the shuttle service but Cody, the young man handling my car proceeded to tell me after asking about status after it had been there nearly 6 hours told me they had someone assigned to my car but it hasn't been started yet and he wasn't sure when it would be. Then told me they had to get in the people that were waiting first because they only had so much room in the waiting room. If that was the case I would have just waited. They are the ones that told me I would need to just drop it off, that wasn't my choice. This is just completely ridiculous if you ask me. People have jobs and need their cars to get places. Now I wish I would have just taken it someplace else. More

Whenever I need service for me or my wifes vehicle, we wouldn't go anywhere else. Been going there for service since the day I bought the vehicles. wouldn't go anywhere else. Been going there for service since the day I bought the vehicles. More

I bring all of my vehicles here for oil changes and maintenance. Last time they failed to tighten all of my lugnuts and only noticed when I herd one bouncing around in my wheel cap. I go to tighten maintenance. Last time they failed to tighten all of my lugnuts and only noticed when I herd one bouncing around in my wheel cap. I go to tighten them and find 2 others I can tighten by hand. This time I make an appointment and not only did prices double but was stuck waiting for 2 hours. I'll be doing my own maintenance from now on. More

Attentive, Knowledgeable and above all courtious! I cant thank Dave and the Ryan in the service Dept. -- For all their help with my husbands truck- Helped and showed me how to use multiple buttons I cant thank Dave and the Ryan in the service Dept. -- For all their help with my husbands truck- Helped and showed me how to use multiple buttons etc after they serviced his truck. They always go the extra mile I've noticed not only for us but everyone that walks through those service doors. Thank you again Dave and Ryan you two are what keep us coming back buying more! More

Dave and his staff are AMAZING! !! They go above and beyond always very attentive! Five star !! They go above and beyond always very attentive! Five star More

The service department was amazing and David Werkmann was very helpful and explained to me everything that was needed and how much it would cost. Very friendly and nice staff. very helpful and explained to me everything that was needed and how much it would cost. Very friendly and nice staff. More

Everyone is super friendly and I don’t mind the extra drive to have serviced. Confident it will be done right!! Thank you Trevor Prather!! drive to have serviced. Confident it will be done right!! Thank you Trevor Prather!! More

Great experience at Sapaugh Service. Sales and finance made me an offer I couldn't refuse. Sales and finance made me an offer I couldn't refuse. More

Don Stone was the most helpful person I've met there so far. He helped me understand my warranty more clear and took the time to do so. At no point did I feel rushed. Because of Don, I've decided to drive far. He helped me understand my warranty more clear and took the time to do so. At no point did I feel rushed. Because of Don, I've decided to drive 45 minutes out of my way to have my truck serviced here. I hope to see Don here in the future. - Cameron C. 4/3/24 More

I highly recommend this dealership for purchasing or servicing a vehicle. We have purchased four family cars from Mike Daugherty there. servicing a vehicle. We have purchased four family cars from Mike Daugherty there. More