Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sapaugh GM Country
Herculaneum, MO
2,300 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,300 reviews
May 14, 2025
Great customer service! Liked doing business with Rich, he was very nice & helpful! He made everything stress free! I also like getting my vehicles serviced with them! Liked doing business with Rich, he was very nice & helpful! He made everything stress free! I also like getting my vehicles serviced with them! More
by KKBRIDGET
Verified Customer
May 13, 2025
Rich was easy to work with and made the process very easy and he showed us around the dealership and where all the departments was and he showed us around the dealership and where all the departments was More
by holmestammy19
May 10, 2025
The buying experience was fine. It was after I received the title today and called the dealership that I encountered a problem. Simple question regarding what seemed to be the wrong It was after I received the title today and called the dealership that I encountered a problem. Simple question regarding what seemed to be the wrong power of attorney paperwork. I was transferred to financing. Completely rude person that sent me to someone else that didn't answer the phone, I left a voicemail and I still have no response. Typical dealership, once you're off the lot, you don't matter. The financial person I met that particular day seemed to be off his meds or something. Shaky, angry, no patience. Seemed like he was ready to hurt someone. I will not recommend Sapaugh to anyone. In fact, I'll discourage them from going to that dealership. More
by JASON.STALLMAN10
May 08, 2025
The service was good I would buy another car from this dealership if I have to dealership if I have to More
by HMCJU
May 08, 2025
Bought a certified used Escalade from Sapaugh. Price and service were perfect. One week into ownership, we were hit by the GM engine failure issue. As frustrated as we were to have to deal with th Price and service were perfect. One week into ownership, we were hit by the GM engine failure issue. As frustrated as we were to have to deal with that, Sapaugh did everything they could to take care of us. They got us a new engine and communicated regularly during the process. Randy, Travis, Joe and Mark were great to work with. Would definitely use them again. They have earned my business. More
by brprange
May 06, 2025
First person I met was Larry Sapaugh and the General Manager after getting to the dealership. Mr. Sapaugh spent a lot of time with me. He wanted to make sure I was looking at and getting the car of my d Manager after getting to the dealership. Mr. Sapaugh spent a lot of time with me. He wanted to make sure I was looking at and getting the car of my dreams. More
by roadboy0802
May 05, 2025
Salesman very good,clean dealership, selection was good. financial man very nice and easy to understand. financial man very nice and easy to understand. More
by KNOENNIG
May 02, 2025
It was good No This survey is complete xxxxxxxx and has now changed my opinion of my buying experience now changed my opinion of my buying experience More
by JD0425
