Sapaugh GM Country

Excellent personal/professional service, from driving into the dealership until driving out with our repair problem solved after visiting another shop with the problem remaining. We have had our Cadilla into the dealership until driving out with our repair problem solved after visiting another shop with the problem remaining. We have had our Cadillac's serviced at other Cadillac dealers and felt we had received excellent service but out dealings with Sapaugh puts them below our new standard of excellence. More

This is second vehicle I have purchased from Sapaugh. They are very friendly to work work with. And take care of everything they promise. Just like buying a used car anywhere, know what you have to tra They are very friendly to work work with. And take care of everything they promise. Just like buying a used car anywhere, know what you have to trade, including it's retail value, plus what the car you want to purchase is really worth. Check Kelly's Blue Book and Edmunds. It gives you better bargaining power when negotiating the final price. Once you and the dealer can arrive at a price both can live with they stand behind their product and promises. Will I go back to Sapaugh for a future purchase? Yes. More

I had a (reduced power to engine) error on my 2010 Terrain. I called Dave Sinclair (as i bought it through them) and they never got back to me. Earlier in the year i had taken my Terrain to Sapaugh fo Terrain. I called Dave Sinclair (as i bought it through them) and they never got back to me. Earlier in the year i had taken my Terrain to Sapaugh for an oil change and thought it was a pleasant experience. I thought id take my chances again and see if they could help me with my issue. I have to say from the moment i walked in i felt like everything was going to be ok. Fortunately for me the issue was covered by warranty. Even if it wasnt, my experience here has made me a 100% loyal customer. On one visit. I am in the customer service industry and i must say what they do here really is awesome. When my service consultant Art Speth called to let me know my terrain was ready for pickup, he also told me the fuel light came on, so maybe expect a gas stop on my way home. Wow, i bet 99% of places out there dont put that level of service into their customers. Sure thats a little thing, but to me thats that little extra i dont get anywhere else. More

Our first experience with Sapaugh and a very pleasant one! All involved were very helpful! John Hagedorn was so great and patient and got us a great deal! Thank you Paul and Donna Bulus one! All involved were very helpful! John Hagedorn was so great and patient and got us a great deal! Thank you Paul and Donna Bulus More

I've been dealing with Sapaugh for over 25 years. I've have-never had a problem with the service at Sapaugh are any other department . I have-recommend Sapaugh to many of my friends and I will continue have-never had a problem with the service at Sapaugh are any other department . I have-recommend Sapaugh to many of my friends and I will continue to. Thank you Gary Patrick More

I have purchased many vehicles at Sapaugh Motors and John Robinson. Each expericece was pleasant and easy. John is very knowledgable and answered all questions that I had. I would definitely choose John R Robinson. Each expericece was pleasant and easy. John is very knowledgable and answered all questions that I had. I would definitely choose John Robinson in all my future car purchases. More

I have lived in Jefferson Co. for over 30 yrs and as yrs have passed i have heard that Sapaugh was always a good place to deal with ...Well i have found out for myself that they are,,, I would not hes yrs have passed i have heard that Sapaugh was always a good place to deal with ...Well i have found out for myself that they are,,, I would not hesitate to reccommend Sapaugh to any one Steve Ermer& Jeff Vanover ,,,, cant say enough about theses two Gentleman All i can say is when time comes for a new car Sapaugh will be the one More

Steve is a great salesman. He spent time finding a vehicle for me and is a pleasure to work with. Thanks Steve, I really appreciate it! vehicle for me and is a pleasure to work with. Thanks Steve, I really appreciate it! More

Steve Ermer's honesty and integrety sold us our 2013 Malibu. We thought we wanted an SUV but after a test drive and a few suggestions we came home with exactly what we wanted. We got a great car at a g Malibu. We thought we wanted an SUV but after a test drive and a few suggestions we came home with exactly what we wanted. We got a great car at a great price. Thanks Steve. More