Sapaugh GM Country

Second time is a charm I had bought a 2011 GMC Arcadia from Steve in March 2014 and was very pleased with the time he took to find me the options that i wanted in my Arcadi I had bought a 2011 GMC Arcadia from Steve in March 2014 and was very pleased with the time he took to find me the options that i wanted in my Arcadia. I was in a situation where I was recently devorced and in need of a bigger car for all of my kinship foster children who had recently come to live with me. I needed 8 seats and did not want a mini van so he sat down and went through the data base and narrowed it down to all of the 8 seaters in my price rang. He even went as far as going and finding the cars and bringing each one of them to me. (It was kind of a cold night). The financing was a breeze and guy who took care of the paperwork was very nowledgeable and had an answer for every question I asked. Then at the end of April I was hit from the from and the back and my Arcadia was totaled out so I was in need of a new one so I returned to Steve and again the same service very nice, understanding and patient with me while I made my disision. I feel I ended up with a better car and with the unbeatable serice I was provided with I am a customer for life. I have already started telling my friends about Steve Ermer at Sapaugh and you will to if you buy a car from him Thank you so much Jennifer Stinson More

No sale, but GREAT salesman. I always give credit where credit is due & Steve is one heck of a guy. Genuine and honestly concerned about your experience comfortable and stress fre I always give credit where credit is due & Steve is one heck of a guy. Genuine and honestly concerned about your experience comfortable and stress free. Even though we couldn't make a deal, I HIGHLY recommend working with Steve. He'll work every angle he can to get you in the car you want. But if you are paying in cash, his sales manager will want you to get VERY close to their asking price. More

The salesman was eager to help us find a vehicle and made us feel that we were important. No high pressure was used. They were very helpful in every way. us feel that we were important. No high pressure was used. They were very helpful in every way. More

I normally dont travel this far to buy a vehicle, but I was looking for a specific used vehicle and found at your dealership one on the website. The vehicle was described accurately on the site and looked was looking for a specific used vehicle and found at your dealership one on the website. The vehicle was described accurately on the site and looked just as good close up. The sales representative (Greg) was very helpful and friendly. All the transactions went well. I had to return the following weekend to bring in the title to my trade-in. I noticed one mechanical problem during the week with the vehicle I purchased. I informed Greg and they said they would take care of it. And they did!! I also was able to meet the service side of the facility when I brought it in to be fixed. The service department was friendly and efficient. Thanks for great service on both ends - Sal Slusher More

These guys were very easy to work with. The deal was essentially done over the phone/internet before we went to the dealership. Steve found a possible issue with vehicle when he test drove it and had i essentially done over the phone/internet before we went to the dealership. Steve found a possible issue with vehicle when he test drove it and had it checkes/repaired before we arrived. He stayed several hours after his normal day so we could pick up the vechicle without having to wait over the weekend. More

We have purchased several vehicles over the years. So overall, we have been satisfied with Sapaugh. Steve Ermer was helpful in finding the most resent car we purchased. He made sure to have the garage overall, we have been satisfied with Sapaugh. Steve Ermer was helpful in finding the most resent car we purchased. He made sure to have the garage check out an issue we were concerned with before we purchased the vehicle. We did not have any problems with Mr. Ermer. He was professional. In a strange turn of events, we had to purchase a second vehicle just days after this Sapaugh vehicle purchase. I was unable to find what we were looking for at Sapaugh. That meant we had to purchase the second vehicle across the highway at a different dealership. I was disappointed in Sapaugh for over charging us on the administrative fee. (I think that was the name of the fee.) Sapaugh charged $198 for the administrative fee. While filling out the paperwork for the second car (different dealership) I noticed the fee was $98! Shame on Mr. Sapaugh for pocketing the $100 difference! More

Everyone I dealt with at sapaugh was very respectful and helpful. I will never buy a car from another dealer. They treated me great. Tanks for everything! helpful. I will never buy a car from another dealer. They treated me great. Tanks for everything! More

Had to find a vehicle pretty quick since I totaled mine in an accident a few days before. I would like to thank Jeremy Roth and Greg Jones for their awesome customer service. They both worked hard to help in an accident a few days before. I would like to thank Jeremy Roth and Greg Jones for their awesome customer service. They both worked hard to help me find a new vehicle to replace my 2004 Stratus. I ended up with a 2012 Chevy Cruze and have been nothing but satisfied with how well I was treated at Sapaugh. Also the lifetime free carwashes are an awesome deal! Thanks again Jeremy and Greg for all your help in helping me find the perfect vehicle. I will be back. Thank you! More

Jerry and Jeff did a good job of getting me financed and into a pre owned vehicle. The price was a bit higher than I expected, but otherwise a very good experience. I'd highly recommend them if you have c into a pre owned vehicle. The price was a bit higher than I expected, but otherwise a very good experience. I'd highly recommend them if you have credit issues More