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Sapaugh GM Country

Herculaneum, MO

4.8
2,200 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,200 reviews

June 15, 2016

Great experience Found the truck I wantes on their website, went to the lot, had a deal done in no time. No pressure to buy. Would buy from them again. More

by Gmcguy74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2016 -

Sapaugh GM Country responded

Thank you for your kind words and congratulations on your truck! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Enjoy your new truck! Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

May 28, 2016

Painless I was nervous to drive an hour to get to Sapaugh, but Mike I. made the trip worth it. I was given a fair trade in value, there were no hidden fees o More

by AshleyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Indelicato
May 27, 2016

Hassle free and friendly Made you feel like family and were very straight forward helped me find a good reliable car at a great price... Just ask for Steve Ermer best used sal More

by Dudaanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2016

Great Experience!! My wife Kelly and I had spent several weeks looking at vehicles and had a particular model in mind, the Chevy Malibu. We had owned a Malibu for 11 yea More

by GaryM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wilson, Mike Indelicato
Apr 07, 2016 -

Sapaugh GM Country responded

Gary, congratulations on your car! I am happy to hear you are enjoying your purchase. At Sapaugh Motors, we strive to answer every question and address every concern, and it’s encouraging to know Mike and John were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Take care! Best, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

March 23, 2016

Outstanding Used Car Sales Process Since this was the second used QX-56 purchased in the last year, I had a chance to compare the purchasing process. After hitting a dear, I need a qui More

by QX-AJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Sapaugh GM Country responded

Thanks so much for the excellent review! Steve is a key component of our team here at Sapaugh Motors, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Best, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

February 25, 2016

Excellet Choice We went to Sapaugh after checking over their website and seeing some potential options for us. When arriving and seeing the available inventory it wa More

by akurgas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Sapaugh GM Country responded

We cannot thank you enough for your wonderful review of Sapaugh Motors and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

February 22, 2016

Excellent customer service We went in to Sapaugh to just look around to see what they had, and ended up leaving with a vehicle that day! Sales reps are great to work with and tr More

by dunnc01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Christopher
Feb 25, 2016 -

Sapaugh GM Country responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Sapaugh Motors. If you have any further needs, do not hesitate to come back in for a visit. Best, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

February 16, 2016

Professional experience Steve Ermer provided a quick response to my inquiry and provided a response to my offer on the vehicle I purchased. The purchase process was quick an More

by Tobymillercpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2016 -

Sapaugh GM Country responded

Toby, I am happy to hear your time spent with Steve was pleasant. Congratulations on your new purchase! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Best, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

February 12, 2016

Five times a charm We just bought our 5th vehicle from Sapaugh Motors. Like the others, this time proved to be a wonderful experience. We found the staff at Sapaugh fr More

by VNLRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Birks, John McCarthy
Feb 25, 2016 -

Sapaugh GM Country responded

It was a pleasure to read about your fifth car-buying experience at Sapaugh Motors. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Chris, Kirk and John provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

February 12, 2016

Great Deal with Phenomenal Service as a Bonus I haven't had the best experience when buying in vehicle in the past. That was the past. Sapaugh didn't have exactly what I wanted but Steve Ermer w More

by Gray Malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 25, 2016 -

Sapaugh GM Country responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Joe Clemens-General Manager, jclem62@aol.com, 636-931-0055

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