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Sapaugh GM Country
Herculaneum, MO
2,327 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,327 reviews
July 03, 2025
The employees were great and very professional. I wiil be giving them some more business in the immediate future. I wiil be giving them some more business in the immediate future. More
by K_QUEST
Verified Customer
July 02, 2025
The salesman Jim Haar was good to deal with. He was very knowledgeable about the car. As far as the dealership is concerned I feel that I was giving a good deal for my 2020 Buick. All the employ He was very knowledgeable about the car. As far as the dealership is concerned I feel that I was giving a good deal for my 2020 Buick. All the employees were very friendly and offered water while we were there waiting throughout the day. My only issue is that I bought the car June 7, 2025. I have not received the paperwork I need to get the title sent into the state. It will be one month on Monday, July 7. Almost 2 weeks ago my son contacted Jim and told him I had never received anything and he was going to check about it. Today when my son contacted him again because I do not have the paperwork I need they requested a copy of one of my other sons drivers license so they could do the GM point. On 67 my son who had GM point sent me a picture of his drivers license which Jim copied and gave to the man that does the paperwork. I was told I would receive the necessary paperwork within two weeks. Now here I am possibly going to be late and have to pay extra or a fine because I didn’t get to the DMV office to pay my state sales tax. They are supposed to overnight the paperwork but the holiday is here and I live in the country and even if someone overnight items I do not always receive them the next day. What happens if I’m sick on Monday, July 7 and can’t make it to the DMV office? If Sapaugh is that busy and can’t get the paperwork done in time to send to customers then they need to hire more help. I am very, very upset about this. More
by Cyndi
Employees Worked With
June 29, 2025
We recently had the pleasure of purchasing a vehicle from Sapaugh Cadillac, and I couldn't be happier with the experience. From the moment we walked in, we were greeted with warmth and professionalism.

 Gar Sapaugh Cadillac, and I couldn't be happier with the experience. From the moment we walked in, we were greeted with warmth and professionalism.

 Gary was incredibly knowledgeable and patient, taking the time to answer all of our questions and ensure we were comfortable with our decision. Their expertise and genuine care for customers truly stood out.

 Steven also played a significant role in making our experience exceptional. They were attentive and went above and beyond to accommodate our needs, making the entire process smooth and stress-free. 

Overall, the team at Sapaugh Cadillac, especially Gary and Steven, made ourcar-buying experience enjoyable and memorable. I highly recommend them to anyone in the market for a new vehicle. Thank you, Sapaugh Cadillac, for your outstanding service! More
by KATIE.INGRAM
June 28, 2025
Stephen and the team at Sapaugh were absolutely fantastic. Can’t thank them enough the vehicle is amazing. fantastic. Can’t thank them enough the vehicle is amazing. More
by JOHNARMENGOLJR
Employees Worked With
June 28, 2025
Everyone was very professional, pleasant and accommodating. The process was easy and I love my new car. accommodating. The process was easy and I love my new car. More
by WER4BLESSINGS
June 27, 2025
Very professional excellent people explained everything well everything done on time I highly recommend their service department well everything done on time I highly recommend their service department More
by GM GUY
June 27, 2025
Excellent customer service and smooth, quick process! Highly recommend! Will definitely purchase from here again! Highly recommend! Will definitely purchase from here again! More
by ABELBROOKE
June 27, 2025
Rich Konold is first rate…very helpful and personable. Made himself available and excellent in communication. Made himself available and excellent in communication. More
by STEVEKLINE1952
Employees Worked With
June 24, 2025
Steve Ermer was so very helpful. We just stopped in to see if we could find a truck with specific options, Steve said he thought he could find our truck and he did. Our other Chevy We just stopped in to see if we could find a truck with specific options, Steve said he thought he could find our truck and he did. Our other Chevy Silverado has 327,000 miles on it and needs a break. We still own it. Thanks General Motors! More
by rrheidbrier
June 23, 2025
Good prices and don’t mess around when it comes to closing out the deal. closing out the deal. More
by brockpenn123
