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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

May 24, 2022

Extremely helpful and always on time. They offer rides back and to which makes it super awesome to deal with them! More

by GERARDO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Casey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2022

They were very helpful and did their best to be accommodating. Thank you very much. More

by SMITH8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
May 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. Ken and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

May 23, 2022

Great experience. Excellent service. Made leasing a new vehicle a breeze. They make the costumer feel valued. More

by mmarquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Daniel Acevedo, Dariush Kasra
May 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for choosing Santa Monica Maserati Alfa Romeo FIAT! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 21, 2022

They were very kind and personable. They fixed everything in the car I wanted fixed. More

by ssdunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken great
May 23, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

May 20, 2022

Pedro and the crew have handled my car repair and maintenance with professionalism and kindness. Any issues that have come up have been addressed promptly. More

by rosa-renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name but the lady that received my car when I arrive or depart is very kind and helpful , Pedro Leal
May 23, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

May 19, 2022

Outstanding service got me out to our ahead of time can’t say anything bad And the service staff was very very helpful More

by gross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire staff that I came in contact with yesterday was very pleasant and helpful, Casey Obrien, Pedro Leal, Ken Moore
May 23, 2022 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2022

Worked with Kevin Krumpak. A total professional, not pushy, and an absolute pleasure to work with. Leasing process was easy and efficient. More

by ask2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Krumpak
May 19, 2022 -

Santa Monica Maserati Alfa Romeo responded

It's fantastic to hear that Kevin provided you with great customer service while assisting you with your new lease! We truly appreciate the opportunity to do business with you. Thanks for choosing Santa Monica Maserati Alfa Romeo FIAT!

May 18, 2022

My wife & I were impressed with the professionalism we received from the service staff. We were made to feel . . . 'special.' We appreciated Ken Moore's patience and expertise in explaining what repair More

by WAYNESNOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
May 19, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to hear that Ken and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2022

My service rep Pedro is fantastic. He takes care of my car better than anyone and could not be more pleased with his performance. More

by Chris Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
May 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

May 17, 2022

They treated us as if we were the most important people in the room. They were informative More

by CARPUZI4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Daniel Acevedo, Dariush Kasra
May 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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