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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

June 12, 2022

Service was great. Sometimes difficult to get through to service center or get a timely callback. More

by Zephyrelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Report | Print
Jun 13, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2022

Pedro is the reason I take my car there for service! Excellent! He’s great! More

by kathryntakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Jun 10, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro and our team, and we look forward to working with you again.

June 10, 2022

Excellent service. Great team, very professional from start to finish. Good experience, nothing but good things to say. More

by TAYLOR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Jun 10, 2022 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

June 09, 2022

They were professional, understood my needs and made car buying even pleasant. I would recommend them highly. More

by Snarducc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cook, Dariush Kasra
Report | Print
Jun 10, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2022

Sylvia expertly handled my repair and made sure I was satisfied. I could not be happier with my experience. More

by Phatmustard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia in service
Report | Print
Jun 09, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your review and kind words for Sylvia. We appreciate your business and our team looks forward to serving you again soon!

June 06, 2022

Great customer service provided by everyone from first contact. Prompt attention and diligent follow through delivery if car following service More

by CPREISZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Jun 07, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2022

Pedro Leal is the reason I feel confident about bringing in my car for service. More

by kathryntakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Jun 05, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

June 04, 2022

Excellent service, professional and friendly. Knowledgeable mechanics who explained the work done. Enjoyed the refreshments while waiting. More

by acgraffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Jun 05, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else. We're always happy to help.

June 04, 2022

Everyone at this dealership is super nice. From the moment you pull up and that nice lady that greets you and speaks who knows how many languages, to Casey in Service he’s Awesome. And even if More

by NOVABLVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Jun 05, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT. We truly appreciate your business.

June 04, 2022

I was treated friendly and every one was helpful. It made me feel I was being heard. I really appreciated it because having issues with my car is no laughing matter.🤣☹️ More

by MONALISA.LIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Jun 05, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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