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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

December 17, 2022

My service rep is Casey he always takes care of me and keeps me informed! More

by SIMPSON.BRIDGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Casey Obrien
Report | Print
Dec 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Bridget! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

December 16, 2022

Professional staff and a very helpful crew. They try their best to solve the iasue. More

by MARY MIKHAIL
Recommend Dealer
Yes
Employees Worked With
Dr. Mikhail , Eric Martin, Nick Argos, Casey Obrien, Dave Neverton, Alfredo Alvarez, Michael Garcia
Report | Print
Dec 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Mary, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 14, 2022

Santa Monica Maserati Alfa Romeo is superb. This is my fourth car from them, whether it be a custom order or on the lot. They are professional and kind, real people who treat you the same. They More

by bobbitworm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Paul Marino, Ken Moore
Report | Print
Dec 15, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Santa Monica Maserati Alfa Romeo are glad to have you as a customer.

December 12, 2022

Very helpful he know what he is doing and very Knowledgeable and he knows is job More

by jay.black70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Dec 12, 2022 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

December 11, 2022

The key has been the People. From Pedro to the lady who checks you in to the service guys. Everyone is great. More

by gregthefilmlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Dec 12, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2022

Pedro was very responsive and kept me updated throughout the process. Great customer service. Thank you. More

by DAVIDDAVIDJLEELAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Dec 12, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 10, 2022

Huge delays. Estimates for repair cost and time were very much not accurate. i paid over 2 grand to replace a key fob that was stolen from me. More

by joshcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Moore
Report | Print
Dec 15, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, Josh, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 08, 2022

Very high quality service experience. Every effort was made to provide first class service experience. More

by RMURRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Dec 09, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

Staff is very customer focused. They recognize you when you come in and help with whatever they can. More

by LAURA.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Report | Print
Dec 07, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, Laura, and for taking the time to leave us this wonderful feedback!

December 07, 2022

Took good care of me. All touch points were great. Would recommend this dealer. Thx More

by GILZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross, Eric Martin, Nick Argos
Report | Print
Dec 09, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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