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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

January 23, 2023

The staff is professional, friendly and helpful. Casey always makes sure things go seamlessly and keeps me informed along the way. More

by Michelle Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jan 24, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Casey here at Santa Monica Maserati Alfa Romeo.

January 20, 2023

Very courteous and professional from the minute you drive into the service area. I was given first class treatment from their treatment of my car, to the service lounge with smoothies, pastries, and fresh fr More

by mantiger808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The petite Hispanic woman who checked me in at the service driveway. 5 stars for her as well, Ken Moore
Jan 21, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing about your experience with Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

January 18, 2023

Amazing customer service! !! Salesperson rocked!! We are totally delighted, and satisfied! Service was clean, on point and fast service. More

by CARLOSDELGADILLO529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cook, Elena Redkin, Steven Marcotte, Kevin Krumpak, Franklin Orantes
Jan 19, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2023

The Service and Sales staff were welcoming and very helpful. I would definitely recommend this dealership. More

by Georgew.inbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore, Steven Marcotte, Alfredo Alvarez
Jan 17, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2023

Excellent guy such a pleasure to work with. Had my car ready on time and in perfect condition More

by TAYLOR39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Sadie McGlynn, Brian Hendricks
Jan 17, 2023 -

Santa Monica Maserati Alfa Romeo responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2023

Great salespeople, because of the salespeople and management i am a return customer. this is my second car I bought from the same dealership . Easy to deal with, honest don't waste time shopping if y More

by DKHEDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Nick Argos, Kevin Krumpak
Jan 17, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2023

Ken was great! Able to to get an appt quickly and got my car back with the timing promised More

by mpacking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore, Brian Hendricks
Jan 17, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy Ken was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2023

Great job, the best team of people so nice and polite will definitely return for any of my cars future needs More

by TAYLOR39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore, Sadie McGlynn, Brian Hendricks
Jan 10, 2023 -

Santa Monica Maserati Alfa Romeo responded

Taylor, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 08, 2023

had a warranty matter and had to get in ASAP They were accommodating,friendly+timely! More

by zankwrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
Jan 09, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

January 08, 2023

Very nice service. They took care of what I asked them for quickly. Good customer service! More

by MALAYANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jan 09, 2023 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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