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Santa Monica Buick GMC
Santa Monica, CA
41 Reviews
THANK YOU FOR CHOOSING SANTA MONICA BUICK GMC
The team at Santa Monica Buick GMC would like to welcome you to our dealership in Santa Monica, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 41 reviews
December 06, 2023
Very accommodating staff. Made an appointment for my car and were ready to take the car in. I needed new tires, which took overnight delivery. But the car was ready promptl Made an appointment for my car and were ready to take the car in. I needed new tires, which took overnight delivery. But the car was ready promptly the following day. Excellent service for GM products, not just Buick or GC< More
by michael.lurey
Employees Worked With
Service Dept.
November 23, 2023
nobody knew anything about the car i bought. overall, just an underwhelming experience. (at least they had the car i wanted (hummer ev)). overall, just an underwhelming experience. (at least they had the car i wanted (hummer ev)). More
by ewilliams504
October 27, 2023
Hunter was a pleasure to make my purchase from. Answered all my questions in a timely manner. Was very attentive to details and gave me a fair price I felt comfortable with. I drove from 4 hours a Answered all my questions in a timely manner. Was very attentive to details and gave me a fair price I felt comfortable with. I drove from 4 hours away and he had vehicle ready to go. I recommend him highly. More
by afhpac
Employees Worked With
October 05, 2023
Horrible service, went to Santa Monica Buick from the valley in traffic, waited 6 hours and all they did was oil change for $250. We had a list of items we asked to be checked and a recall that needed t valley in traffic, waited 6 hours and all they did was oil change for $250. We had a list of items we asked to be checked and a recall that needed to be addressed. Nothing was done! We came back to the dealer at the 6th hour, waited an additional 30 minutes for the oil change to be completed. We left a message for the general manager with our concern and did not even receive a call back. Will never be going back to Santa Monica Buick or recommending anyone to go there ever again. More
by arminep
Employees Worked With
Jeffrey Parr
September 17, 2023
Very very bad customer service and to expensive, no parking, never. Very very bad service parking, never. Very very bad service More
by Garikzaqaryan
Employees Worked With
August 23, 2023
Hello Colin, I just want to state all my gratitude for all the help and the GREAT! service and professionalism of all the personal from the management to my sales man Hunter and Araceli in finance on get all the help and the GREAT! service and professionalism of all the personal from the management to my sales man Hunter and Araceli in finance on getting me this AMAZING DEAL GMC AT4. I LOVE IT! Thanks for making this possible My sincere thanks. Jose Sanchez More
by xabadochez
Employees Worked With
Other Employees :
Justin Campagnola, Araceli Hurtado
August 22, 2023
Friendly service and fair deal. I would recommend Santa Monica Buick/GMC if you are interested in a car or truck I would recommend Santa Monica Buick/GMC if you are interested in a car or truck More
by Semiprojoe
Employees Worked With
July 14, 2023
I bought my car on Dec 17, 2021 brand new a 2022 and I still can not register my vehicle or get my tag cause DMV says they submitted my car as paid in full but it isn't I'm financing 30,000 I'm paying for still can not register my vehicle or get my tag cause DMV says they submitted my car as paid in full but it isn't I'm financing 30,000 I'm paying for a car I can not drive two managers later and they fired the 2nd one too. I can't start over again with a new manager. I'm exhausted frustrated and this has ruined my life. I have lost money cause I can't drive the vehicle for work and my life is going to xxxx and this dealership has done nothing to help me in the year and 7 months I have had the vehicle. It's a nightmare that won't end. Do not deal with this company they are horrible and are now on their 3 rd manager. All idiots and scammers from start to finish. Hiring a attorney to File a law suite and complaint with State Attorney tomorrow. I'm done dealing with this. The stress is unreal. Don’t fall for their phony replies you will never hear from them after they screw you over More
by Melissa Lombardo
Employees Worked With
Other Employees :
Justin Campagnola, Araceli Hurtado, Jamar Daniels, Shahar Klein
July 12, 2023
I received great customer from my service specialist Marianna at my last visit. I had all of my service questions answer regarding my needed repair. I received an initial text which provided a callback Marianna at my last visit. I had all of my service questions answer regarding my needed repair. I received an initial text which provided a callback number for any/all my questions. I felt completely taken care of from beginning to end. More
by Better Pool Service
Employees Worked With
Marianna
June 25, 2023
Just Purchased a Canyon, and Adiss Stepanian was out salesperson. I was very taken by how honest and helpful Adiss,was. He made sure this transaction went very smooth with his knowledge and helpful salesperson. I was very taken by how honest and helpful Adiss,was. He made sure this transaction went very smooth with his knowledge and helpful information. Everyone else there was great too. My family and I were grateful we came in and got exactly what we wanted for the price we wanted without any of the hassles you hear about from buying a car at a dealer. 15/10 Recommended. More
by Phil
Employees Worked With
