Santa Monica BMW - Service Center

Service advisor Shane: professional, courteous. As well as another service advisor interacted with. Loaner car advisor same. As well as another service advisor interacted with. Loaner car advisor same. More

Cesar is always fantastic and always manages to take care of me and my car of me and my car More

The BMW in Santa Monica the customer service are friendly. Their helpful and answering questions. friendly. Their helpful and answering questions. More

Santa Monica BMW is not my normal service center, I stopped by to get a last minute oil service completed. I understand I did not have a scheduled appointment, but I opted to choose those specific loca stopped by to get a last minute oil service completed. I understand I did not have a scheduled appointment, but I opted to choose those specific location to potentially make my permanent Service Department. I appreciate them performing said items I purchased, but will not be returning. In blatant terms, I did not feel welcomed, out of place, an inconvenience, and judged. More

Takes forever (weeks) to get repairs done with very few updates in between. Also very expensive updates in between. Also very expensive More

Everyone is always friendly and helpful. My service advisor Sal in particular takes great care of me! My service advisor Sal in particular takes great care of me! More

I felt that the Manager, Daniel was very responsive to my situation and car needs. He took care of everything graciously! situation and car needs. He took care of everything graciously! More

Cesar is one of the wonderful person who always helps me. Also, this BMW dealership is the best one. Fast and easy service. Thanks Also, this BMW dealership is the best one. Fast and easy service. Thanks More

Cesar is always professional, friendly and efficient! ! Always have a pleasant experience at the BMW/Santa Monica dealership. ! Always have a pleasant experience at the BMW/Santa Monica dealership. More

Chris Myers was very nice and professional. My battery and tires were very expensive, however. My battery and tires were very expensive, however. More