Santa Monica BMW - Service Center

Handled the recall fix quickly and efficiently. Will come back in the future. Very pleased. Will come back in the future. Very pleased. More

Cristal - my service rep - deserves special recognition for her kindness, professionalism and humanity. The tech Sebastian was awesome too. Many many thanks. for her kindness, professionalism and humanity. The tech Sebastian was awesome too. Many many thanks. More

Cesar is the best and I love the communication he provides as well. great work. provides as well. great work. More

Chris in service was very nice and accommodating. I have been using Santa Monica BMW for nearly 2 decades now. I have been using Santa Monica BMW for nearly 2 decades now. More

Cesar goes above and beyond. I can confidently say he is outstanding. He has unwavering commitment and his extensive knowledge and experience keep me coming back to to SM BMW ev I can confidently say he is outstanding. He has unwavering commitment and his extensive knowledge and experience keep me coming back to to SM BMW even though I moved to the other side of LA . I trust him, his professionalism and genuine are and attention make every visit a delight. I feel supported and like someone has my back with Cesar Pleitez on my side. He is an asset and prioritizes excellent customer service! More

Consistently great service, I've been a customer for years, My service advisors , Chris Myers, is a pleasure to deal with. years, My service advisors , Chris Myers, is a pleasure to deal with. More

prompt service crystal was precise and detail about the repairs. call when call was ready for pick up repairs. call when call was ready for pick up More

Awesome customer service, great communication and as always my car was delivered on time and nice and clean. always my car was delivered on time and nice and clean. More

Shane had great follow through and excellent communication. Process of car drop off was easy. communication. Process of car drop off was easy. More

Friendly and professional. Arranged for an Uber ride and finished my service in a timely manner. And they cleaned my car! Arranged for an Uber ride and finished my service in a timely manner. And they cleaned my car! More