Santa Monica BMW - Service Center

We always prefer Santa Monica BMW because of your great service and nice people. Love the fact that we can use a loaner car, very convenient ! service and nice people. Love the fact that we can use a loaner car, very convenient ! More

Excellent customer service. Never had to wait for service to be completed, always on time Never had to wait for service to be completed, always on time More

Great customer service, repair done in time, car returned washed. They also did their best to keep costs low. I really recommend. Thanks! washed. They also did their best to keep costs low. I really recommend. Thanks! More

Salvador was very helpful guy . Also He was very nice and friendly guy, Thanks a lot ! Also He was very nice and friendly guy, Thanks a lot ! More

Service was handled professionally and timely which was very much appreciated. This is a very good dealer. very much appreciated. This is a very good dealer. More

I was Shocked to learn the dealership who sold this car to me, charged me for the defective wheels unlocking keyI they should have replaced it free of charge than robbing me over $280 to me, charged me for the defective wheels unlocking keyI they should have replaced it free of charge than robbing me over $280 More

Very responsive to my requests. Got my car when I asked. Pleasant to deal with. Got my car when I asked. Pleasant to deal with. More

Quick and friendly service. Was brought into service on time and car was ready for pickup faster than quoted. Was brought into service on time and car was ready for pickup faster than quoted. More

Very different to customers' needs. Truly non-responsive and irresponsible. Not addressing customers' issues. I will never recommend this dealer. Truly non-responsive and irresponsible. Not addressing customers' issues. I will never recommend this dealer. More

Was texted car was done when I arrived and asked they hadn’t started and ask to keep car another day to figure out what was wrong hadn’t started and ask to keep car another day to figure out what was wrong More