Santa Monica BMW - Service Center

I have purchased and serviced all of my BMWs form SM BMW for over 20 years and have never been disappointed in the service, cleanliness and overall "vibe ". It i hard to maintain this consistency and I am t for over 20 years and have never been disappointed in the service, cleanliness and overall "vibe ". It i hard to maintain this consistency and I am thrilled to be able to count on that here More

Took my car in because I had an error message on my dashboard. They suggested that I get my oil changed ahead of time I did so but they never reset my computer so my computer continues to tell me that dashboard. They suggested that I get my oil changed ahead of time I did so but they never reset my computer so my computer continues to tell me that I need an oil change when I called to let them know, they said oh you can bring it back. I don’t wanna bring it back, not sure Why if setting the computer Is part of the oil change why it wasn’t done. More

Very fast and efficient service. I was kept informed of what was being done - even a video of the mechanic pointing to each repair item. I was kept informed of what was being done - even a video of the mechanic pointing to each repair item. More

The dealership proved to me that they see their customers primarily as entitled individuals whom they disrespect, and hence believe it is acceptable to leech from them every possible dollar. In the future I primarily as entitled individuals whom they disrespect, and hence believe it is acceptable to leech from them every possible dollar. In the future I plan to avoid them at all costs. More

Making the appointment was convenient, the work was done on time and Shane was very professional. on time and Shane was very professional. More

Sal was very helpful. I would recommend this dealership. Understanding respectful with fast service . I will visit them for my BMW needs I would recommend this dealership. Understanding respectful with fast service . I will visit them for my BMW needs More

Chris Myers is a great asset to this dealership, he is very knowledgeable and goes out of his way for you to have a great experience. very knowledgeable and goes out of his way for you to have a great experience. More

Cesar has helped us many times before. The services rendered are always timely and cost-effective. The services rendered are always timely and cost-effective. More

Loaner car was ready and my car was repaired. Car service team was really great too! Car service team was really great too! More

Alex was great in getting me the best offers available as was the whole experience servicing my X4 whether it was the convenience, the speed or the quality of the work was the whole experience servicing my X4 whether it was the convenience, the speed or the quality of the work More