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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,586 Reviews

1,586 Reviews of Santa Monica BMW - Service Center

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January 20, 2023

Always a pleasant reliable experience and I love that you always wash my car. SM BMW rocks More

by MICHAEL@MKERRCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Wonderful, thank you to Chris Myers for always giving me the best service. Car looks great. Loved the videos from the technician as well. More

by BETHENYZOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Great job, great team, great product. Thanks for all of your help see you next time More

by BLAIR.ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Dakhlia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Chris Myers is very professional and courteous. Always a pleasure having my car serviced! Highly recommend! More

by LIZMALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

manfred is the best and he has taken care of me for a long time. thanks More

by phil70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
manfred guzman
January 19, 2023

I've had a few cars serviced here since 2019 and the experience is always consistently great! More

by ZDRIVER_CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Pablo was professional, courteous and responsive in handling my service. Obtaining a loaner care was also easy. I highly recommend them More

by AMY.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
January 18, 2023

I was not happy with the service I received. My vehicle which is still fairly new 2021, would not start and was towed-in. They had no loaner vehicles available, they told me there was a 3 week More

by TIANASTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Very busy dealership, but that does not take away from the attention to detail and professionalism the staff has. More

by MONI MAGDALENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Evans
January 18, 2023

SMBMW took care of my car and was very transparent throughout the entire process. I also appreciated that the dealership held onto my car for a few days while I was out of town for work. More

by MBACOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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