Santa Monica BMW - Service Center

Excellent customer service! Love the video evaluation of my car! Start to finish flawless! Thank you for the EXCELLENT service!!!! Love the video evaluation of my car! Start to finish flawless! Thank you for the EXCELLENT service!!!! More

Did the job. . delivered on time .. good communication .. not sure why I have a 15 word minimum . delivered on time .. good communication .. not sure why I have a 15 word minimum More

Price is high, but I had very good service from Chris, who kept me informed on the progress of the service. who kept me informed on the progress of the service. More

Best customer service and speedy service. My car was delivered clean and all work was explained to me. My car was delivered clean and all work was explained to me. More

Chris Meyrs was great throughout. My car needed a lot of repairs and Chris was able to explain the work so I could understand it. My car needed a lot of repairs and Chris was able to explain the work so I could understand it. More

It's a great service center, and my representative, Manfred, is excellent. I always receive polite, accurate, and wonderful service from him and his team! Manfred, is excellent. I always receive polite, accurate, and wonderful service from him and his team! More

The service at Santa Monica BMW was excellent. Cesar is very professional and efficient and took care of me car’s needs. Cesar is very professional and efficient and took care of me car’s needs. More

They diagnosed and fixed a complex computer problem in the promised time period. I appreciated that they provided a loaner car. the promised time period. I appreciated that they provided a loaner car. More

Expensive and customer service could be better but got the job done quick and fast. the job done quick and fast. More

All went well. Paying for my own ride is a bummer. Wish I could have seen my breaks before the replacement. Not sure they were all the way worn out. First time usin Paying for my own ride is a bummer. Wish I could have seen my breaks before the replacement. Not sure they were all the way worn out. First time using this shop and my breaks were pretty new. Not sure it needed that yet. More