Santa Monica BMW - Service Center

Cristal was great in explaining what needed to be done and as important, what didn't need to be done. Great service, as always. and as important, what didn't need to be done. Great service, as always. More

Very clean work shop friendly employees work very hard they made me very very happy and welcome they made me very very happy and welcome More

Paid almost $1,000 for various vehicle services (full vehicle check, air filter, etc). One month later, I had the car checked by an independent mechanic and there were 8 faults, many of which should hav vehicle check, air filter, etc). One month later, I had the car checked by an independent mechanic and there were 8 faults, many of which should have been addressed by the dealer. The car only has 18k miles. More

excellent service, efficient and courteous. No issues with anything. Would recommend this dealer to all my friends. No issues with anything. Would recommend this dealer to all my friends. More

Cesar Pleitez service advisor and Danny Garcia service manager were extremely effective and very accommodating. I was very pleased by how fast the turnaround of was my vehicle, with the highest level of s manager were extremely effective and very accommodating. I was very pleased by how fast the turnaround of was my vehicle, with the highest level of service. More

Cesaer was so friendly and had great customer service! He followed through on keeping me updated. He followed through on keeping me updated. More

Wonderful service and very pleasant and willingness to serve. My car was taken care in a timely manner. serve. My car was taken care in a timely manner. More

I was more than satisfied with the customer service. Bill Evans helped me understand and prioritize what was needed and what was optional for the service visit. Car was ready when promised and washed wh Bill Evans helped me understand and prioritize what was needed and what was optional for the service visit. Car was ready when promised and washed when I arrived to pick up. More

I had a great experience in BMW Santa Monica. Chris is a great advisor. Very Happy. Thank you!! Chris is a great advisor. Very Happy. Thank you!! More

Pablo ( Service Advisor) and Lando from ( Parts Dept) were awesome service and professional. Pablo all the time professional and helpful and Lando as well. were awesome service and professional. Pablo all the time professional and helpful and Lando as well. More