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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,576 Reviews

1,576 Reviews of Santa Monica BMW - Service Center

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March 31, 2023

Excellent professional timely service. Chris Myers is a wonderful Service agent and made sure my car was assessed and repaired properly! Highly Recommend. More

by DRCHELANASHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

They are wonderful. Wouldn't go anywhere else. The place is spotless and the people are all lovely. More

by MICHALMARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Zubko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior in parts is a super hero and actually saved my wedding!
March 29, 2023

I would buy a bmw again just for this amazing service. Bill Evans at the dealership is the best !! More

by Andy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill evans.
March 29, 2023

Super fast, clear communication and loved that my car was washed and vacuumed when I picked it up! More

by stephanie.llewellyn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department
March 28, 2023

The service station is spotless, the customer service friendly, and the maintenance performed quickly. I also like the automated text communication. More

by FCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristal
March 28, 2023

Excellent service. Very efficient. Service was completed half day! Very pleased with my experience. Thank you More

by ROD.OLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Panilla
March 27, 2023

Always great service. The people at the service department is always attentive and courteous and communicate clearly. More

by haeyungk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

A great service department! Always makes the experience a pleasant one! Great job done by all More

by flymetv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Dakhlia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Evens was the Best!
March 26, 2023

I came in without an appointment because my tire pressure was very low. After a quick inspection found there was a staple in my tire and I needed a replacement. Chris was able to have my tire fixed within a More

by Arockwell90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
March 25, 2023

I had many gaps in communication and delays in service. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. More

by Big D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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