Santa Monica BMW - Service Center

Sebastian Silva is a great mechanic, and Cristal the writer was nice and helped me writer was nice and helped me More

happy with service and unhappy with price. must be more competitive with other vendors for BMW oil changes must be more competitive with other vendors for BMW oil changes More

Service dept never returns calls requesting information on dealing with a problem with my car. Currently I have been waiting for 3days for a return call. on dealing with a problem with my car. Currently I have been waiting for 3days for a return call. More

Outstanding customer support. Always available to answer any question about my car or other vehicles. They make great efforts to fix any issues with the car. Always available to answer any question about my car or other vehicles. They make great efforts to fix any issues with the car. More

Apprecitated how quick they took care of the recall order and got my car back quickly and cleanly! Great service department and got my car back quickly and cleanly! Great service department More

When I brought my car in for a recall, the service advisor tried to sell me on $8000 worth of repairs on an old car only worth $5000. I took car to my local BMW mechanic who went over car and said n advisor tried to sell me on $8000 worth of repairs on an old car only worth $5000. I took car to my local BMW mechanic who went over car and said none of those repairs were needed. More

Great job, fast and convenient. They took a good care of us and our car. They took a good care of us and our car. More

CRYSTAL THE LADY AT SERVICE VERY PROFESIONAL AND HELPFUL ANSWERING ALL MY QUESTIONS REGARDING THE FIX OF MY CAR I WILL COMEBACK FOR THE SERVICE OF MY CAR IN THE FUTURE. HAPPY TO USE YOUR DEALER FOR SERVICE ANSWERING ALL MY QUESTIONS REGARDING THE FIX OF MY CAR I WILL COMEBACK FOR THE SERVICE OF MY CAR IN THE FUTURE. HAPPY TO USE YOUR DEALER FOR SERVICE. THANKS More

I was very impressed with the quality of work performed and how they quickly gave me an update of my concerns with a video attached. And, I was surprised that it only took them a couple of hours - where I and how they quickly gave me an update of my concerns with a video attached. And, I was surprised that it only took them a couple of hours - where I was quoted 5. More

My advisor Bill gave me a terrific customer service. I was pleased with the service. I was pleased with the service. More