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Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They did a great job. Thorough and the video assessment is very helpful. The extra costs they estimated were higher priced than competition. But that is their choice for Thorough and the video assessment is very helpful. The extra costs they estimated were higher priced than competition. But that is their choice for their service. More
Chris Meyers is great. Very pleasant. Always explains the line items and possible work not covered by warranty. Very pleasant. Always explains the line items and possible work not covered by warranty. More
Chris was not only extremely professional but also very down to Earth, kind and helpful. I am glad he was my service representative and would say he has been one of the best ones I have ever dealt with. down to Earth, kind and helpful. I am glad he was my service representative and would say he has been one of the best ones I have ever dealt with. More
The service was good. Bill Evans, my service provider and he was great. Best service provider I've worked with yet at this BMW service location. Very nice guy, professi Bill Evans, my service provider and he was great. Best service provider I've worked with yet at this BMW service location. Very nice guy, professional and responsive. When I picked my car up, I took a wet wipe to clean off the steering wheel. I used two wet wipes and they were totally dirty/brown from cleaning off the steering wheel (likely from the mechanics driving the car with dirty hands). BWM Santa Monica: If you could please put steering wheel covers on steering wheels when service is being done so this doesn't happen again, that would be great. Also, when I picked up my car, the car smelled kind of funky. Also, the wait time for someone to bring my car out took much longer than it could of. I had to walk back inside to ask someone to call my car out a second time. More
Great expirience, Gary was great and Sam was the best. Like the care and attention. Like the care and attention. More
Friendly and welcoming. Our salesperson David Peterson was extremely helpful. I would definitely recommend to others Our salesperson David Peterson was extremely helpful. I would definitely recommend to others More
Easy to get to Easy to check in with Cristal Ability to use a 10% coupon Fast (only took 4 hours) The bad: 3x the price of Midas and other shops Car wash was minimal - car just as dirty e-bill had use a 10% coupon Fast (only took 4 hours) The bad: 3x the price of Midas and other shops Car wash was minimal - car just as dirty e-bill had no explanation More