Santa Fe Ford
Alachua, FL
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For the past week I have been in contact with Scott Law in talks about financing a vehicle. I was told to wait until Friday the 14th to make arrangements for the vehicle I was interested in and was guarant in talks about financing a vehicle. I was told to wait until Friday the 14th to make arrangements for the vehicle I was interested in and was guaranteed to get the deal we spoke about. Throughout this past week, Mr. Law said he would call me on 'three' separate occasions and failed to do so each time. I've had to get in contact with him almost every time we spoke. Today on the 14th when I called, I was informed that the deal I was guaranteed, would not be the case. When I asked why I cant get the deal after I was told to wait, he responded with "All I said was I would get you approved, which I did". This is a lie, I asked two times "If I wait, you're sure I will get the deal we spoke about?" he responded with "yes" each time. I feel very disrespected and I have not been treated like a serious buyer, which I am. While trying to support this local dealership, I missed the opportunity to get two vehicles I was interested in else where. More
From the time we arrived at the dealeship Jennifer waswonderful to work with.. Greeted us promptly, friendly smile. Very warm receiption. We advised her of the vehicles we had seen on-line in the inve waswonderful to work with.. Greeted us promptly, friendly smile. Very warm receiption. We advised her of the vehicles we had seen on-line in the inventory. She knew where the cars were and knew her inventory. She also had product knowledge not only of the Volkswagon we purchased but for all the other vehicles we test drove.. She was engaging and truely intrested in our needs and wants. She even let us have private time in her office with the doors closed so the wife and I could discuss our options. She was extremely willing to assist us in getting the right vehicle for our budget and financing limits. I was truely impress with her presentation and how she conducted herself. She is truely an asset to your company. I gave her all 5s in your ratings . Thanks for a truely wonderful and rewarding purchase experience. You will see us again n the future. Layne E. Schultetus More
From the time we arrived and located the vehicle we were interested in, Joey Key was extremly helpful. His no pressure sales approach made the deal process painless. Very straight forward and open about pri interested in, Joey Key was extremly helpful. His no pressure sales approach made the deal process painless. Very straight forward and open about pricing and rebates available. Joey is very friendly and efficient and eager to please the customer. I would recommend anyone to contact Joey Key prior to makIng a vehicle purchase. More
Joey was an excellent sales man! He helped me from the moment I walked in the door and made the whole experience enjoyable and fun! He was kind, sweet, and had a great sense of humor! Thanks, Joey, for th moment I walked in the door and made the whole experience enjoyable and fun! He was kind, sweet, and had a great sense of humor! Thanks, Joey, for the making this second car buying experience the best! I would recommend Santa Fe Ford to anyone! More
I had looked at a vehicle on the website and finally decided to go in and take a look in person/test drive it. Bobby helped me out and was patient with my questions, honest about the process, and didn't decided to go in and take a look in person/test drive it. Bobby helped me out and was patient with my questions, honest about the process, and didn't make me feel pressured at all. I was able to walk out that day with the perfect vehicle for me at a comfortable price. I would absolutely recommend Santa Fe Ford and Bobby specifically to anyone in the area looking to buy a car. More
Excellent dealership. Jennifer Corbett was great dealing with from the time we arrived at the dealership until we left with our new vehicle purchase. Pricing of vehicle was excellent. Financing was comple with from the time we arrived at the dealership until we left with our new vehicle purchase. Pricing of vehicle was excellent. Financing was completed fast. More
Santa Fe Ford: Dealing with Ron Hinson was a great Santa Fe Ford: Dealing with Ron Hinson was a great experience. I loves the new truck he sold me and the fact he was so nice and helpful was a plus. Santa Fe Ford: Dealing with Ron Hinson was a great experience. I loves the new truck he sold me and the fact he was so nice and helpful was a plus. I will only buy from Santa Fe ford from now on and highly recommend them to everyone More
Great experience!!! Joe has great customer service . Made me and my husband feel very comfortable . I Love my new car and will definitely recommend Santa Fe Ford to anyone, Made me and my husband feel very comfortable . I Love my new car and will definitely recommend Santa Fe Ford to anyone, More
Service was good, the car sold to me was in good condition as well. They are very kind at the dealership and are happy to work with you. condition as well. They are very kind at the dealership and are happy to work with you. More
The staff was very helpful in getting me the truck I wanted for the price I wanted. Ron Hinson was very friendly and helpful as well, he worked around my budget and schedule to make me one very satisfie wanted for the price I wanted. Ron Hinson was very friendly and helpful as well, he worked around my budget and schedule to make me one very satisfied customer. More