242 Reviews of Santa Cruz Toyota - Service Center
Had a little trouble getting a call back to schedule but once the vehicle was in they were great. Our service person Mark Maciel was fantastic. once the vehicle was in they were great. Our service person Mark Maciel was fantastic. More
Friendly, competent, trustworthy and reliable on time frames and estimated costs. Also dependable on checking other needed services. frames and estimated costs. Also dependable on checking other needed services. More
We received excellent service from your Representatives from the beginning of our contact to the very end. Richard was very helpful with the selection and explanation of everything about the vehicle, m from the beginning of our contact to the very end. Richard was very helpful with the selection and explanation of everything about the vehicle, making the entire process exciting and painless. Nathan and Johnny helped with and explained the financials. They made the process fun and exciting. A big thank you to them all. We would recommend Santa Cruz Toyota to our friends and family. More
Generally I have always experienced excellent customer service. I didn't feel in this case they handled well a minor request to look at a clogged washer nozzle. Maybe an honest error but I was quoted a pr service. I didn't feel in this case they handled well a minor request to look at a clogged washer nozzle. Maybe an honest error but I was quoted a price for a part I didn't need, four times the cost. More
Excellent customer service. Mark is very congenial and customer oriented. Have always had excellent customer service from your dealership. Thank you! Mark is very congenial and customer oriented. Have always had excellent customer service from your dealership. Thank you! More
It always gives me the confidence to know my old truck is in the best condition after a visit to Toyota of SC. Since it's 34 yrs old and I bought it from you, no one has ever touched it besides your service in the best condition after a visit to Toyota of SC. Since it's 34 yrs old and I bought it from you, no one has ever touched it besides your service dept all these yrs. I can trust in your service dept and that they will always be able to resolve any problem that comes up in a timely manner. Thank you for keeping my truck running all these yrs. More